
Pettis Pools & Patio
Pettis Pools & Patio
Pettis Pools & Patio is a pool builder and service company serving Rochester and surrounding communities since 1962. Its offerings include inground, semi-inground and above-ground pools, hot tubs, swim spas, saunas and patio furniture. Pool services include maintenance, water testing, equipment repairs and seasonal openings and closings; it also services hot tubs and swim spas.
Last Updated October 9, 2026.
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Business Highlights
- It describes itself as family-run.
- Pool and Spa News recognized Pettis Pools as one of the country's Top 50 service companies in 2024.
- Its hot tub technicians are factory-trained.
- Hot tub winterization carries a six-month guarantee.
- It is locally owned and operated.
- It is a member of the PHTA and Fox Inground Pool Forum.
Service Area
Rochester, Greece, East Rochester, Hilton, Webster, Victor, Pittsford, Fairport, Monroe County, Ontario County, Wayne County and surrounding Western New York communities.
Active Business Listing
Pettis Pools & Patio is one of 12 pool & hot tub companies ProsGrade lists in Rochester, New York.
12 services listed, including Pool construction, Hot tubs and swim spas and Saunas. Open 7 days a week. 326 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Pettis Pools & Patio compares with the other 11 pool & hot tub companies on ProsGrade in Rochester, using public Google ratings and review counts.
- Has the most Google reviews (326) of the 12 Rochester pool & hot tub companies on ProsGrade.
Services Covered
12 services- Pool constructionInground, semi-inground and above-ground pools.
- Hot tubs and swim spasAmerican Whirlpool, Vita Spas, Nordic and Softub.
- SaunasTraditional and infrared saunas.
- Patio furniture
- Pool maintenance and cleaningWeekly, bi-weekly, single visits and Pool Sitter visits.
- Pool openings and closingsSpring openings and fall winterization.
- Pool equipment repair and replacementPump, filter, heater and heat-pump troubleshooting and replacement.
- Pool inspections and water testingNew-homeowner or routine pool inspections.
- Pool safety cover installationCustom-fit covers; Loop-Loc materials.
- Hot tub and swim spa repairPump, heater and jet repairs; leak detection and plumbing fixes.
- Hot tub drain and cleanHot Tub Serum internal-line purging and cartridge-filter cleaning.
- Hot tub winterizationFreeze-damage protection.
Reviews
What customers say
Customers praise clear communication and explanations during pool planning, installations and service visits. Hot-tub delivery accounts also praise careful placement and operating walkthroughs; one customer says the crew checked that the cover could open without hitting planned privacy lattice.
Customer Reviews
Brandon Knickerbocker
Joe T
Jane S
Cathy Gentile-Balys
Mitch
Bob Newton
Steven Silverman
Michael Mazur
Rosanne Bellavia
Thomas Ricci
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Frequently Asked Questions
Can customers schedule a hot-tub test soak with Pettis Pools & Patio?
Yes. Private hot-tub test soaks are available by appointment.
Does Pettis Pools & Patio service hot tubs and swim spas from all brands?
Yes. Its service department is open to all hot tub and swim spa brands.
How long does hot-tub installation take?
Timing depends on site preparation, electrical connections and delivery schedules; installation typically takes a few hours once the site is ready.
What does Pettis Pools & Patio require for hot-tub site preparation?
Setup requires proper drainage, a level surface such as a concrete pad, deck or patio, and electrical connections. The team can guide the preparation process.
Does Pettis Pools & Patio offer financing for pool or hot tub purchases?
Financing solutions are available for pool or hot tub purchases.










