Business ProfilePool & Hot Tub Companies in Sacramento, California
The Hot Tub Store
The Hot Tub Store
The Hot Tub Store is a Northern California spa retailer with a store in West Sacramento. Its history traces to a Santa Rosa store opened in 1973.
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Business Highlights
- The Hot Tub Store is locally family-owned and operated.
- Its technicians are factory certified and background checked.
- The company has been independently audited for compliance with strict procedures and guidelines.
- The call-out fee is waived when the same issue recurs within 30 days; customers pay for parts and labor.
- All parts carry a one-year warranty.
Service Area
West Sacramento, Elk Grove, Woodland, Davis and surrounding communities.
Active Business Listing
The Hot Tub Store is one of 12 pool & hot tub companies ProsGrade lists in Sacramento, California.
Active
Public local listing
Listing details
9 services listed, including Hot tubs, Swim spas and Saunas. Open 7 days a week. 519 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How The Hot Tub Store compares with the other 11 pool & hot tub companies on ProsGrade in Sacramento, using public Google ratings and review counts.
- Ranks in the top half of the 12 Sacramento pool & hot tub companies on ProsGrade by Google rating and review volume.
- Has the most Google reviews (519) of the 12 Sacramento pool & hot tub companies on ProsGrade.
Services Covered
9 services- Hot tubsHot Spring, Caldera and Freeflow spa lines.
- Swim spasEndless Pools systems.
- SaunasHealth Mate saunas.
- Cold plunge tubsChill Tubs°.
- Spa water-care products
- Hot tub and swim spa repairRepairs for any brand.
- Spa valet cleaning and maintenanceWater chemistry, filter cleaning and system checks.
- Spa cover replacementCustom-fitted replacement covers.
- Spa replacementTrade-ins toward a new model.
Reviews
What customers say
Customers praise helpful staff and professional service. One buyer says delivery, setup and orientation went smoothly, while a spa owner praises Christian’s thorough cleaning, attention to water chemistry and filters, and clear updates.
Customer Reviews
David K
If you want your hot tub maintained to absolute perfection, ask for Christian Doll. He handles the cleaning and maintenance for our spa, and he is hands-down the best technician we’ve ever had. Christian is incredibly thorough and detail-oriented, ensuring everything from the water chemistry to the filters is flawless. What really sets him apart, though, is his communication—he always keeps us informed, shows up on time, and does a phenomenal job every single visit. It’s a huge peace of mind knowing our hot tub is in such professional hands. Highly recommend!
Beverly McGhee
My husband and I purchased a Reims Platinum Spa Lounger and we love it! Every aspect of the process, from the Scott with the sale at The Hot Tub Store in Folsom, CA, to the delivery, setup, and orientation with Christian, went smoothly and with such professionalism! We highly recommend The Hot Tub Store if you are looking for a quality hot tub spa! :-)
Cynthia Berman
The hot tub store in Santa Rosa, Ca. Is amazing!! The sales staff; shout out to Terry, is quite phenomenal! The service department is also wonderful..; shout out to Brian. The philosophy of this business is one of honesty, integrity, and fairness!
Five stars *****
Erin Berg
We had a great experience working with the Hot Tub Store, specifically with our salesperson, Michael. He was very friendly, knowledgeable, and helped us choose a spa that worked with the space we had available and a price we were comfortable with. He even came out to our home to show us how to set up and use the spa. All 5 stars are for Michael!
Kevin Coates
We have used this company for several years, and we find them to be professional, helpful, and reasonably priced. In fact, when we shopped around for hot tub care when we first moved in, other companies told us that they could not match their price to the one we had through The Hot Tub Store. All of the people who work for the Hot Tub Store are wonderful. I highly recommend them.
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Frequently Asked Questions
What base does The Hot Tub Store recommend for a spa?
Its delivery guidance says most spas and swim spas are placed on a flat concrete pad. It recommends a 4-inch reinforced concrete pad for most hot tubs and a 6-inch pad for most swim spas.
Can The Hot Tub Store provide parts for every spa brand?
No. Its parts program does not supply parts for spa manufacturers outside its listed brands.
Does The Hot Tub Store offer financing?
Financing options are available.