Business ProfilePool & Hot Tub Companies in Salt Lake City, Utah
Quality Pool and Spa
Quality Pool and Spa
Based in South Salt Lake, Quality Pool and Spa provides year-round pool and hot tub care across the Wasatch Front. It reports 30 years in business and handles seasonal pool and spa needs, from summer openings to winter protection.
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Business Highlights
- The company lists A+ certification by the BBB.
Service Area
Salt Lake City, Park City, Provo and Ogden, as well as communities across the Wasatch Front.
Active Business Listing
Quality Pool and Spa is one of 12 pool & hot tub companies ProsGrade lists in Salt Lake City, Utah.
Active
Public local listing
Listing details
12 services listed, including Routine cleaning, Water chemistry and Filter cleaning. Open weekdays, closed on weekends. 151 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Quality Pool and Spa compares with the other 11 pool & hot tub companies on ProsGrade in Salt Lake City, using public Google ratings and review counts.
- Has more Google reviews (151) than 7 of the 11 other Salt Lake City pool & hot tub companies on ProsGrade.
Services Covered
12 services- Routine cleaningSkimming, brushing, vacuuming and year-round water-quality monitoring
- Water chemistryWeekly chemical checks; balancing to help prevent scaling and algae
- Filter cleaningRemoval of trapped oils and debris
- Equipment diagnosis and repairDiagnosis, repairs, full-system upgrades and replacements
- Pool openingsSkimmer and return plug removal, system start-up and priming, equipment checks
- Pool closing and winterizationProtection against freeze damage
- Pool inspections for home buyersEquipment, structural integrity and safety compliance
- Pool remodelingFresh plaster, modern tile and durable coping
- Pool cover repair and replacement
- Spa electrical diagnosisShort isolation and safe-power restoration
- Spa leak detectionLocating leaks in foam-insulated plumbing
- Spa winterizationFull draining and blowout to help prevent cracked pipes
Reviews
What customers say
Several customers praise the spa repair work, including the fix of a 23-year-old Jacuzzi and repairs to leaks and electrical problems; one customer also highlights clear communication after a hot tub stopped working in winter. One pool customer reports repeated failures in opening, closing and weekly maintenance, including a pump failure linked to a missed filter cleaning; the customer says the filter remained full of debris and that the technician was fired, but the company offered no correction or discount.
Customer Reviews
Gregory Bosh
Needed my hot tub fixed. It died in the middle of winter. I called around and Quality Pool and Spa was the only one who could get right out to look at it all the way to Layton. Had great communication through the whole process. 100% recommendation! Thanks
Chris Smith
Quality Pool and Spa can handle tough jobs. I was super impressed with how they fixed my "unfixable" 23-year-old Jacuzzi spa. They are professional, skilled and committed.
Allison Shayne
Izzy is an excellent hot tub technician!!! He arrived exactly on time.He was very thorough in his evaluation and he fixed all our leaks and electrical problems. He gave us great advice on how to take care of our new tub. We were so impressed and extremely pleased with his work and his work ethics!!
We will continue to use Quality Pool and Spa. They are an excellent company!!!
Thank you so very much for your service and support!!!
Allly and Mark
Frank Morrison
CJ from Quality Pool and Spa was extremely knowledgeable and professional! He quickly diagnosed the situation and provided solutions for our hot tub. He also gave great advice on maintaining the system. I highly recommend this company and ask for CJ.
Bruce Bjorklund
I’ve used Quality Pool and spa mostly for repairs, but this year I tried them for opening/closing and weekly maintenance on our pool. When it comes to repairs these guys rock, which is the only reason they get more than 1 stars.
when it comes to opening/closing and maintenance they have consistently failed to provide quality service. Expect their techs to leave messes like toss your pool parts into the dirt, instead of putting them in the pool house. If you request a manual cover their techs will literally refuse to clean it or take it off fully, and they will just say “sorry”, with no offer to follow up or correct the deficiencies.
The worst experience we had was we had was they forgot to clean the pool pump filter, which resulted in damages and pump failure. Even after they claimed they cleaned it, the filter was full of debris. We even had to clean the pool ourselves when we got back from a vacation - they did fire the tech that was responsible for these mishaps, but they did not offer to correct the issues or provide any discounts on the low quality service.
If you need a repair, these guys are great - but when it comes to open/close and maintenance, expect low quality service, and bunch of corners to be cut.
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Frequently Asked Questions
What must be ready before a pool opening?
The water must be above the skimmer inlets. Power needs to be accessible, pets secured and the equipment area clear of stored items and debris that obstruct access.
How soon are pool-opening requests scheduled?
Quality Pool and Spa provides an estimate and confirms scheduling within 48 hours of a pool-opening request.