Business ProfilePool & Hot Tub Companies in San Jose, California
Genie Pool & Spa Service Inc.
Genie Pool & Spa Service Inc.
Genie Pool & Spa Service Inc. serves residential and commercial pools throughout Santa Clara County. Its technicians handle routine water care and more complex pool equipment issues.
Last Updated October 7, 2026.
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Business Highlights
- The company says it is licensed and insured.
Service Area
San Jose, Sunnyvale, Santa Clara, Saratoga and Cupertino; all of Santa Clara County.
Active Business Listing
Genie Pool & Spa Service Inc. is one of 12 pool & hot tub companies ProsGrade lists in San Jose, California.
Active
Public local listing
Listing details
5 services listed, including Weekly pool cleaning and maintenance, Commercial and residential pool service and Pool equipment repair and installation. Open weekdays, closed on weekends. 19 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Genie Pool & Spa Service Inc. compares with the other 11 pool & hot tub companies on ProsGrade in San Jose, using public Google ratings and review counts.
- Has more Google reviews (19) than 7 of the 11 other San Jose pool & hot tub companies on ProsGrade.
Services Covered
5 services- Weekly pool cleaning and maintenanceSurface and deep debris removal, tile cleaning and skimming, and pool equipment inspection and cleaning.
- Commercial and residential pool serviceScheduled cleaning and chemical management, seasonal opening and closing services, and pump, filter and heater maintenance.
- Pool equipment repair and installationPump, motor and filter repairs, heater diagnostics and replacement, new equipment installation and system upgrades.
- Pool automation and heater solutionsAutomation systems with phone control, plus energy-efficient heater diagnostics, servicing and installation upgrades.
- Spa and hot tub maintenance
Reviews
What customers say
Recent customers praise reliable pool care, clear explanations and responsive communication around repairs. A property manager describes calling about a pool water-line leak late at night; Sergio tried to help by phone, then said he was on his way.
Customer Reviews
Max Ramsay
I’ve been using Pool Genie for over 10 years on repairs for my pool from time to time and last year I went with them on regular pool maintenance and couldn’t be happier! The communication is great and they’re always there for me when I need them. Always quality work too! Highly recommend!
Big John650
I highly recommend Genie Pools Service. Sergio and his team are professional, prompt, and reliable. Whenever there’s an issue, they don’t just show up — they solve the problem the right way.
It’s hard to find a pool service you can trust, but these guys truly deliver. If you’re looking for dependable service and great communication, give them a shot — it’s well worth it.
— John Vasquez
Tony G
I am a property manager in downtown San Jose and have been using Genie pool for past 15 years. Their service has been excellent across the board, but a few employees stand out. Sergio is one of the managers/supervisors and is always a phone call away. Many companies talk about how great their services are, but how many answer the phone at 1am in the morning? We had a pool water line that sprung a leak and we couldn’t figure out how to isolate the water line, I called Sergio and he tried to assist via phone, but after several minutes, he said - I’m on my way.
Alex is another rockstar, between him and Sergio, they make things happen in the field while the admin staff in the office keep the work orders and invoices accurate.
NDJ
Genie Pool and Spa Service has excellent customer service. Always on top of repairs that need to be fixed. Employees are professional and give clear thorough explanation of work that needs to be done. Office receptionist are professional and helpful as well. Highly recommend their services!
Shareil E
Genie Pool and Spa has been amazing to work with. Their pool service is always thorough and reliable, and they consistently keep everything looking great. I've also used them for repairs, and they handled everything quickly and professionally. Great service and always on time. Truly a fantastic company and I'm happy to recommend!!
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Frequently Asked Questions
What does weekly chemical balancing cover?
Weekly chemical balancing covers pH, chlorine and alkalinity.
Is emergency pool support available outside regular hours?
24/7 emergency support is available, with priority emergency repair support for commercial pools.
Does commercial service include reports for property managers?
The commercial service includes detailed maintenance reporting for property managers.