Local provider of pool and spa upkeep and repair focused on steady routines, responsive communication, and practical solutions for homeowners and managed properties Serving homeowners across San Jose, California.
Reliable routines, responsive communication, and clear explanations of recommended work. Technicians address issues promptly and follow through, and office staff help schedule and keep owners informed Local experience that helps homeowners across San Jose, California compare a more region-aware provider.
Based in San Jose, California and serving nearby South Bay neighborhoods; call to confirm coverage for your address.
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Weekly or bi-weekly pool and spa service including skimming, brushing, vacuuming, chemical testing and balancing, filter cleaning, and equipment checks. Repair and replacement for pumps, filters, heaters, timers, valves, and leaks. Seasonal start-ups, troubleshooting, and coordination for HOA and multi-unit properties.
Reviews frequently mention dependable maintenance schedules and strong communication from both technicians and office staff. Customers note prompt response when problems come up and clear explanations of needed repairs. Many mention consistent results, with pools kept clean and equipment issues resolved in a timely manner. Several long-term clients, including property managers and HOAs, describe steady service over many years.
I’ve been using Pool Genie for over 10 years on repairs for my pool from time to time and last year I went with them on regular pool maintenance and couldn’t be happier! The communication is great and they’re always there for me when I need them. Always quality work too! Highly recommend!
I highly recommend Genie Pools Service. Sergio and his team are professional, prompt, and reliable. Whenever there’s an issue, they don’t just show up — they solve the problem the right way.It’s hard to find a pool service you can trust, but these guys truly deliver. If you’re looking for dependable service and great communication, give them a shot — it’s well worth it.— John Vasquez
I am a property manager in downtown San Jose and have been using Genie pool for past 15 years. Their service has been excellent across the board, but a few employees stand out. Sergio is one of the managers/supervisors and is always a phone call away. Many companies talk about how great their services are, but how many answer the phone at 1am in the morning? We had a pool water line that sprung a leak and we couldn’t figure out how to isolate the water line, I called Sergio and he tried to assist via phone, but after several minutes, he said - I’m on my way.Alex is another rockstar, between him and Sergio, they make things happen in the field while the admin staff in the office keep the work orders and invoices accurate.
Genie Pool and Spa Service has excellent customer service. Always on top of repairs that need to be fixed. Employees are professional and give clear thorough explanation of work that needs to be done. Office receptionist are professional and helpful as well. Highly recommend their services!
Genie Pool and Spa has been amazing to work with. Their pool service is always thorough and reliable, and they consistently keep everything looking great. I've also used them for repairs, and they handled everything quickly and professionally. Great service and always on time. Truly a fantastic company and I'm happy to recommend!!
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