All Phase Pool Remodeling

We had our pool resurfaced and new tiles installed. From start to finish, everyone made the whole experience stress free. Every question asked was answered in a timely manner. I love how my pool looks now. Thank you Mark, Jim, John, Troy, Scott, the office ladies and the crew who applied the surface for the excellent service we were provided.

From start to finish All Phase Pool Remodeling made it an easy process. Todd was amazing bringing samples to us and helping guide us through the choices. The pricing was fair and fit our budget perfectly. As soon as the work was scheduled it was as easy as could be. A group text kept everyone up to date with scheduled work to be done. All workers showed up on a timely manner did the job and left the area clean and ready for the next crew. We couldn't be happier with the finished pool. It is beautiful. I would highly recommend them? They were awesome!

All Phase Pool was priced a little higher then other quotes and slightly further out . Jim, the renovation manager answered many of silly questions and monitored the job till the end. The office scheduling staff also kept me up to date via text group with Jim. Employee's were nice and the work was well done. The wait was worth the beautiful finished project. Thank you All Phase Pool Remodeling . Barnes Family

We had All Phase Pool resurface our pool a year ago. We could not be any happier with the service, the finish and the follow up service. Our pool looks amazing and every contact that I have had with them has been timely, efficient and very kind. I would highly recommend them!

Overall, my wife and I are extremely satisfied with All Phase Pools with the exception of a couple small hiccups, which I'll discuss later. My wife and I moved into a new home last summer and the pool finish was original (1997). It had pitting and needed to be resurfaced (we selected the Signature Matrix Black). We decided to add a sunshelf as well. A friend of mine in the pool industry recommended All Phase. From the sales process, through the end of the project, the customer service was fantastic. Each different technician was pleasant and did a great job. The quality of work was excellent (per my friend who was over a few different times throughout the project). There were a few hiccups with minor details (jet covers, light replacement) but overall it was great. Once the pool was finished and refilled, we had some blemishes in the finish near the drain. They immediately scheduled a tech to come out and rectify it, which he did. A couple weeks later I noticed some of the same blemishes at different spots, which they again came out and remedied the issue quickly. Additionally, Jim, the project manager, answered many of my after hours calls way later than he needed to (6pm-9pm). My only small complaint was at times I was not given an update on when to expect the next step, but with coordinating different vendors, I am not sure if the blame falls on All Phase or their vendors. Joann did a great job emailing me throughout the process, outside of a couple of delayed responses (we had 67 total emails throughout the project). They also will not schedule the next phase when a payment is due until after the payment is received (both times it was scheduled in under 20 minutes), but I completely understand why that is, so I don't fault them. Overall though, I would highly recommend All Phase, because at the end of the day my paramount concern is the quality of work and the end result. The sunshelf and pool finish look great! I could not be happier with how the pool turned out.