NB Pool & Spa operates a local showroom with hot tubs, chemicals, and parts, and supports customers with pool and spa maintenance and repair. Staff aim to make ownership simpler through hands-on guidance and timely service Serving homeowners across Schertz, Texas.
Knowledgeable staff who take time to explain setup and care, practical guidance for new owners, and help available for repairs when issues arise. Local storefront means easy access to supplies and advice Local experience that helps homeowners across Schertz, Texas compare a more region-aware provider.
Serving New Braunfels and surrounding communities including Schertz, Texas, Seguin, and Canyon Lake. Call to confirm availability in your area.
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Hot tub sales and accessories; pool and spa chemicals; water care guidance; equipment troubleshooting and repair for heaters, pumps, and motors; routine pool cleaning and maintenance; parts sourcing and installation.
Recent reviews highlight helpful, knowledgeable staff who communicate clearly and arrive on time for service calls. Customers note straightforward guidance during purchase and setup, plus quick turnaround on certain repairs like spa motors and heaters. Many mention positive in-store experiences and having needed supplies on hand. Feedback trends point to polite technicians and responsive scheduling.
Shawn made the drive out to Seguin to help get our pool up and running again. Shawn was on-time, polite and did great work. Highly recommend this team at NB Pool and Spa
We bought a hot tub from this company several years ago, after trying it out in store! Wonderful experience! Even when the motor went out in our spa, they quickly came, replaced it and we haven’t had a problem since. We did purchase the warranty. Have never had problems with service technicians or sales office just absolutely wonderful experience and people. They are knowledgeable, friendly, professional and they have all the supplies you need to maintain your spa, a great selection from 1-10 person spas, and they are locally (NB) owned.
Friendly and professional staff made purchase easy. They answered all our questions and provided guidance on setup and use. Highly recommend them if you are in the market for a pool or hot tub.
NB pools is top notch. Their staff are very polite informative and knowledgeable in all areas of pool and spa related things. Made an appointment to have my heater checked for my hot tub and spa combo. Amber was a delight to speak with and even called me back closer to my appointment date to get me a sooner appointment. Two techs (Shawn and I’m sorry I forget the other guys name) actually came out and both of them were very polite and prepared to discuss all concerns I had as well as work up quotes for everything I wanted and needed done. Both techs were better than I could’ve expected.
We recently had the pleasure of working with New Braunfels Pool and Spa to build our dream swimming pool and couldn't be happier with the results. The New Braunfels Pool and Spa team was professional, courteous, and highly skilled throughout the process.From the initial design consultation through the final touches, they were always there to answer questions and address concerns. They went above and beyond to ensure that we were satisfied with every aspect of the project.The entire team we worked with was fantastic. Joey in sales helped us design exactly what we wanted. Superintendent Brian brought that design to life. The equipment and automation installation from Josette was flawless. The owner Keith was very involved and stayed in touch throughout the build.The quality of their workmanship is exceptional. The attention to detail put into every aspect of the project is impressive, and I couldn't be more pleased with the result.Overall, I highly recommend New Braunfels Pool and Spa to anyone looking for a reliable, experienced, and highly skilled swimming pool builder. They exceeded my expectations in every way, and I would not hesitate to use their services again. Five stars all around!
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