Business ProfilePool & Hot Tub Companies in Schertz, Texas
NB Pool & Spa
NB Pool & Spa
NB Pool & Spa was established in 1998. It builds inground pools and sells hot tubs, serving New Braunfels, Seguin, San Marcos and Canyon Lake; hot tub and spa offerings also extend to Schertz.
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Business Highlights
- Family-owned and operated.
- Certified Hot Spring dealer.
- Shawn is a certified repair technician.
Service Area
New Braunfels, Seguin, San Marcos, Canyon Lake and surrounding areas; Schertz for hot tub and spa offerings.
Active Business Listing
NB Pool & Spa is one of 6 pool & hot tub companies ProsGrade lists in Schertz, Texas.
Active
Public local listing
Listing details
9 services listed, including Inground pool construction, Hot tub sales and Pool and hot tub supplies. Open Monday to Saturday. 321 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How NB Pool & Spa compares with the other 5 pool & hot tub companies on ProsGrade in Schertz, using public Google ratings and review counts.
- Has the most Google reviews (321) of the 6 Schertz pool & hot tub companies on ProsGrade.
Services Covered
9 services- Inground pool constructionCustom design and construction
- Hot tub salesHot Spring and Fantasy Spas
- Pool and hot tub suppliesChemicals, equipment and accessories
- Water testingFree testing with a digital water lab
- Pool maintenanceRoutine service schedules
- Hot tub repair and maintenanceRepairs, servicing, quarterly draining and cleaning
- Pool equipment repair and replacement
- Pool renovationRenovation and restoration
- Pool school
Reviews
What customers say
Several customers praise the staff's friendly, professional manner, and one highlights the guidance provided on setup and use. A hot-tub owner says the team quickly replaced a failed spa motor, with no further trouble afterward; the customer also notes having purchased a warranty. A pool customer describes a build from design consultation through final touches, including equipment and automation installation.
Customer Reviews
Daniel Gilbert
Shawn made the drive out to Seguin to help get our pool up and running again. Shawn was on-time, polite and did great work. Highly recommend this team at NB Pool and Spa
Chevone Franklin
We bought a hot tub from this company several years ago, after trying it out in store! Wonderful experience! Even when the motor went out in our spa, they quickly came, replaced it and we haven’t had a problem since. We did purchase the warranty. Have never had problems with service technicians or sales office just absolutely wonderful experience and people. They are knowledgeable, friendly, professional and they have all the supplies you need to maintain your spa, a great selection from 1-10 person spas, and they are locally (NB) owned.
Bruce Cranmer
Friendly and professional staff made purchase easy. They answered all our questions and provided guidance on setup and use. Highly recommend them if you are in the market for a pool or hot tub.
Jason Garcia
NB pools is top notch. Their staff are very polite informative and knowledgeable in all areas of pool and spa related things. Made an appointment to have my heater checked for my hot tub and spa combo. Amber was a delight to speak with and even called me back closer to my appointment date to get me a sooner appointment. Two techs (Shawn and I’m sorry I forget the other guys name) actually came out and both of them were very polite and prepared to discuss all concerns I had as well as work up quotes for everything I wanted and needed done. Both techs were better than I could’ve expected.
Dan Patterson
We recently had the pleasure of working with New Braunfels Pool and Spa to build our dream swimming pool and couldn't be happier with the results. The New Braunfels Pool and Spa team was professional, courteous, and highly skilled throughout the process.
From the initial design consultation through the final touches, they were always there to answer questions and address concerns. They went above and beyond to ensure that we were satisfied with every aspect of the project.
The entire team we worked with was fantastic. Joey in sales helped us design exactly what we wanted. Superintendent Brian brought that design to life. The equipment and automation installation from Josette was flawless. The owner Keith was very involved and stayed in touch throughout the build.
The quality of their workmanship is exceptional. The attention to detail put into every aspect of the project is impressive, and I couldn't be more pleased with the result.
Overall, I highly recommend New Braunfels Pool and Spa to anyone looking for a reliable, experienced, and highly skilled swimming pool builder. They exceeded my expectations in every way, and I would not hesitate to use their services again. Five stars all around!
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Frequently Asked Questions
Does NB Pool & Spa offer test soaks for hot tubs?
It offers free test soaks and can set aside a private time for customers to try different models.
Can NB Pool & Spa help maintain a hot tub bought elsewhere?
Yes. It can assist with maintaining a spa regardless of where it was purchased.