Cutting Edge Pools & Landscaping

Used cutting edge to build our pool in 2019. We were very very patient with the delays, excuses and just wanted it done. We were so glad it finished before Covid. Ever since then we’ve had tiles falling off, cement issues, and then last year the state tried to penalize us because they never finished the permit. Luckily I contacted them (cutting edge)and they finished it recently. (Why then starts aren’t less) The plumbing has never worked well even with many technicians I’ve hired to fix the issues without having to completely rerun the plumbing. I have never written a bad review but after having a 3rd technician tell me that if I want my hottub to run properly and not drain when I turn it on occasionally …. I Need to change how the pipes were run. Never recommended them to all my friends building pools and tonight after 6 years of issues I felt the need to leave this here. No slamming them personally just a journal entry of how poorly our pool was designed and built. (Picture below is one of the countless times we’ve turned on the hot tub and then went to get in but only walked up to an empty bowl)

Cutting Edge Pools & Landscaping did an outstanding job! From start to finish, their team was professional, easy to work with, and truly went above and beyond to deliver exactly what we envisioned. The attention to detail in both the pool and landscaping work is second to none — everything turned out beautiful and even better than we imagined. Communication was clear throughout the whole process, and they made sure every step was done right. It’s rare to find a company that combines creativity, craftsmanship, and customer service at this level. We’re beyond happy with the results and highly recommend Cutting Edge Pools & Landscaping to anyone wanting top-quality work done right the first time!

Sadly, we got our pool installed with Cutting Edge. We went over what we wanted and was promised a finished product with specifics that we wanted. The design seemed great and we were excited to see it come together. We do love having a pool but wish we would have had the things we asked for and paid to get. It's getting closer to a year and we still don't have some of the basics that we requested, things left undone, we wont get some of what was paid for because of misrepresentations and they provided some sloppy work. The service side of the company has been hardest to work with. We keep giving feedback on issues and they just give the run around. Dont expect your filters cleaned, chemicals maintained or tiles cleaned with these guys. They might only do basic sweeping of the pool or other minimal tasks. We are going to use another company for our pool service now.

We are very happy with the pool Cutting Edge did for us. It was completed a year ago. I had a very good experience working with Shawn and Josh. I actually ran into Shawn at the grocery store a month ago and mentioned an issue. It was something I could resolve, but he insisted he would send someone and did. For me, it’s about customer service and taking care of the client. I would definitely have them build another pool for me. Thank you Shawn and Josh.

Great experience and beautiful pool! In fact we just moved and are having them do another one for us right now at our new home. We can't wait! Thanks for creating such a wonderful backyard. NEW: OK so today we got to swim in our new pool and Cutting Edge did an awesome job. Top notch. As mentioned this is the 2nd pool they have done for us in 2.5 years....I could have gone with any company but Josh and crew took great care of us. Thanks for making the whole process well worth it!! We love it! You will not find a better company with more honest people.