Business ProfilePool & Hot Tub Companies in Surprise, Arizona
Arizona Mirage Pool Service & Repair
Arizona Mirage Pool Service & Repair
Based in Surprise, Arizona, Arizona Mirage Pool Service & Repair began in 2004 and grew from irrigation, lighting and landscaping into a full-service pool company. It provides pool care, repairs and upgrades across the West Valley. Its tile-cleaning service uses bead-blasting technology and eco-friendly media.
Featured Pool & Hot Tub Companies in Your Area
Compare a few featured businesses in this area.
Business Highlights
- Arizona Mirage describes itself as family-owned and operated.
- Arizona Mirage says it is fully licensed, bonded and insured and lists ROC #323327.
- Arizona Mirage states that it has been a Better Business Bureau member since 2007.
Service Area
Phoenix, West Phoenix, Avondale, Buckeye, El Mirage, Glendale, Goodyear, Litchfield Park, Peoria, Sun City, Surprise, Waddell, Wickenburg, Wittman and Youngtown.
Active Business Listing
Arizona Mirage Pool Service & Repair is one of 12 pool & hot tub companies ProsGrade lists in Surprise, Arizona.
Active
Public local listing
Listing details
9 services listed, including Weekly pool service, Equipment repairs and Pool remodels. Open weekdays, closed on weekends. 229 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Arizona Mirage Pool Service & Repair compares with the other 11 pool & hot tub companies on ProsGrade in Surprise, using public Google ratings and review counts.
- Has more Google reviews (229) than 10 of the 11 other Surprise pool & hot tub companies on ProsGrade.
Services Covered
9 services- Weekly pool serviceRoutine cleaning, chemical balancing, equipment checks and minor-repair identification.
- Equipment repairsPumps, filters, heaters, timers and plumbing components.
- Pool remodelsPlaster or pebble resurfacing; tile replacement, coping work and cool-decking or paver upgrades.
- Tile cleaningBead blasting with eco-friendly media to remove calcium and silica scale.
- Pool heater repair and installationGas heaters and electric heat pumps; repair and replacement.
- Pool automation systemsControls for pumps, heaters, lights and water features via apps or wall panels.
- Handrail installation
- Acid wash and chlorine bathTreatments for neglected or green pools.
- Cool deckingInstallation or replacement.
Reviews
What customers say
Several customers praise the work; one called a pool-filter service the best job they had seen in six years of pool ownership. Another credited Bryce with resolving a plumbing and pump-priming problem. A separate customer reported recurring equipment problems after a technician change, including a replacement part that failed again and flooding in the yard, and said a manager visit did not address the issues.
Customer Reviews
donald Holimon
Hey look out el mirage repair team did it again. As a pool owner it sucks constant repairs always something. I have el mirage pools for about a year and a half. Used several cleaning pool companies. But here a shout out to Bryce we had a issue with our plumbing and pump not priming but Bryce came out gave us a solution and then nailed it. Our pool looks great and the best about el mirage no hidden surprises if they suggest it they know the experience and knowledgeable pool tech gets it done. Thanks Bryce for the outstanding repair job.
Lori Ann Scardina, REALTOR
If I could give them negative stars, I would. We had service with them for over a year with no issues at all. Really liked our tech. We were notified about a month ago a new tech would take over and have had nothing but issues ever since this took place. Filters not being changed, broken equipment, and the new tech not taking responsibility for any of it. The company did replace one part for us a couple of weeks ago that the tech broke. Guess what, due to faulty installation from the tech, the part broke again! This lead to a flood in our yard, wasted water and now a huge water bill. We discovered he was not cleaning our prefilter, so our pool vacuum was not working well. A manager came out to talk with us, but really did not do anything to look at equipment or take care of the issues. They are now FIRED! Edit: after another week the clorinator the tech replaced blew up because he installed the pressure and suction hoses up backwards. Again, flooded yard and having to replace more parts. Ugh...I can't say this enough...STAY AWAY FROM THIS COMPANY!
Mark Budgeon
DeSean serviced my pool filters this morning. Best job I've seen in 6 years of pool ownership. He was extremely polite, professional and well organized. Arizona Mirage Pools has serviced my pool for the last year. They are a great company with a wonderful staff and very competent pool techs. I highly recommend them.
Lucia Cisneros
We’ve used Arizona Mirage for weekly maintenance and repairs for the past 8 years, and they have always been outstanding.
Yesterday, Sr. came out to drain and deep clean the pool, and he did an amazing job removing years of calcium buildup. The boulders were especially tough, but he stayed late and even did a third pass to make sure everything met his high standard.
I truly appreciate the hard and consistent work from the team and the quick responses we always receive from Garrett in the office whenever we need anything. Highly recommend!
Dana King
I normally do not post reviews but I felt inclined to do so as the Arizona Mirage pool company who came out to clean my tile and acid wash the pool went above and beyond! It took 1 day, to my surprise! Wade Jr
worked hard from 730a to 4p nonstop and accomplished more than I ever expected. I'm so pleased w this company, I am going to have them service my filter and redo the cool deck! I highly recommend this company for all your pool needs! Well done and Many thanks!
Write a Review
Share your experience with this business. Reviews are moderated before they appear publicly.
Frequently Asked Questions
Does an owner need to be home during Arizona Mirage’s pool service?
No. Service can proceed while the owner is away if technicians have clear access to the pool area.
Does Arizona Mirage need the pool completely drained for tile cleaning?
No. The water level is lowered about six inches below the tile line.
How long can an Arizona Mirage pool remodel take?
Most pool remodels can take a few days to a couple of weeks, depending on complexity.
How does Arizona Mirage decide whether pool equipment should be repaired or replaced?
It can evaluate the equipment and recommend whether repair or replacement is the better long-term solution.