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Business ProfilePool & Hot Tub Companies in Syracuse, New York

Tarson Pools & Spas

Listed in Syracuse 179 reviews(315) 458-8800

Tarson Pools & Spas

Tarson Pools & Spas designs and installs inground and aboveground swimming pools and provides pool and spa service across Central New York. Based in North Syracuse, it traces its regional roots to a family-owned supplier of paper products and cleaning supplies.

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Business Highlights
  • It is a family-owned business.
  • Pool technicians and service staff hold current CPO certifications.
  • Pool service technicians are fully licensed and insured.
  • Pool and spa technicians are factory trained and certified.

Service Area

Central New York.

Active Business Listing

Tarson Pools & Spas is one of 9 pool & hot tub companies ProsGrade lists in Syracuse, New York.

Active
Public local listing
Listing details

12 services listed, including Inground swimming pools, Aboveground swimming pools and Hot tubs. Open 7 days a week. 179 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Tarson Pools & Spas compares with the other 8 pool & hot tub companies on ProsGrade in Syracuse, using public Google ratings and review counts.

  • One of 9 Syracuse pool & hot tub companies on ProsGrade.

Services Covered

12 services
  • Inground swimming poolsRadiant insulated, Megna steel-wall and Blue Anchor fiberglass options.
  • Aboveground swimming poolsAquaSport and Radiant pools.
  • Hot tubsJacuzzi® and Dream Maker brands.
  • Swim spasJacuzzi® swim spas.
  • Cold plunge tub
  • Infrared saunasJacuzzi® infrared saunas.
  • Pool maintenance and repairWeekly maintenance, equipment repair, pool openings and closings.
  • Pool liner repair and replacementProfessional liner repairs; standard and extra-thick replacement liners.
  • Pool safety coversNew installations and replacements.
  • Spa maintenance, repair and relocationScheduled cleaning, repairs on most hot-tub brands, moves to a new home or patio.
  • Commercial pool and spa serviceMaintenance, cleaning, equipment installation and repair, water-quality management.
  • Water testingFree computerized testing at retail locations.

Reviews

What customers say

Customers praise installation crews: one described a 27-foot aboveground-pool installation as professional and timely, while a spa buyer praised the office staff and crew but said the salesperson did not follow up after installation. A pool customer praised the team's answers during the project and said CJ quickly repaired a leaking pump after installation. A different customer reported substantial added costs, a rushed and sloppy pool installation, concerns that were not addressed, and many repairs afterward.

Customer Reviews

Ben Davis

First time purchasing from Tarson. I run a power washing company and go through a lot of bleach. Josh the manager was very helpful and helped bring out the chemicals to the truck. They even have 5 gallon containers which is great!

michele salansky

Awesome Install by CJ and the His Building Team for Our 27' above ground pool today. Very Professional and Friendly also worked in a timely fashion with No Standing Around. Very knowledgeable and ready to work. Thank you for making My Family Happy to have a Swimming pool this Summer ??
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Nilka Rodriguez

We had a great experience with our pool builders CJ and Will from start to finish! Kristy and the team were professional, responsive, and took the time to answer all of my questions along the way, which made the whole process so much easier. After installation, I noticed my pump was leaking, and CJ came out quickly and fixed it without any hassle. That kind of follow-up and reliability really stands out. Highly recommend them if you’re looking for quality work and great customer service!
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Inez DeGroat

I purchased a spa from Tarson Pools & Spa in December. The only reason I didn’t give 5 stars is the salesman I worked with was absent once the sale was complete and never reached out after install to check in with me. However, it was an absolute pleasure working with Kristi and Mary in the office! They both provided me with excellent communication, understanding, and professionalism. The install crew were also a pleasure to work. Working with Kristi and Mary will bring individuals back to Tarson, I hope Tarson recognizes their exceptional employees!
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Nicholas Ross

We had a pool installed a few years back. The experience was terrible from start to finish. The person who came out and quoted the pool simply sold the job knowing there were going to be substantial additional costs to complete the project. During the quote process I was very upfront about what I wanted. I wanted a basic in ground pool that was finished with concrete. The idea being that was ready for a fence by the end since there are young children and pets. In summary: As you shop for your in-ground pool this season I would really do your due diligence and second guess Tarson as an option. Tarson was a terrible contractor who didn’t plan anything, their subcontractor was rude and not very skilled, the install was rushed and sloppy, the final project was a mess, and the longevity of the product is to be determined since I have undergone lots of repairs already. Tarson induced us into thinking we were paying to get a relaxing pool system, and instead we received a project to continuously work on.. Complaints and concerns were not honored or addressed, the only thing they cared about was payment. I don’t understand how Tarson is in business, and in all of my experience in and around the construction industry I have never met a company so deserving of a negative review before.
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Frequently Asked Questions

How long do Tarson Pools & Spas pool installations take?

Aboveground installation averages one day. Inground work ranges from 2–3 days for fiberglass pools to 1–2 weeks for steel-wall and vinyl-liner pools.

Does Tarson Pools & Spas offer financing?

Special financing is available on approved credit.

Are site visits to assess land suitability free?

Home visits to assess land suitability are free for potential buyers.

How far does Tarson Pools & Spas typically travel for service?

Its typical service radius is around 20 miles from a store; a trip charge may apply depending on the location or service call.

Which hot tubs are eligible for Tarson Pools & Spas warranty service?

Warranty coverage is for Jacuzzi and Dream Maker hot tubs sold and installed by Tarson Pools & Spas.