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Business ProfilePool & Hot Tub Companies in Tyler, Texas

East Texas Hot Tub Tyler

East Texas Hot Tub Tyler

East Texas Hot Tub Co. is a wellness dealership with a showroom in Tyler. It helps East Texas homeowners choose, install and care for spa products.

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Business Highlights
  • The company is family-owned.
  • Its technicians are employees, not contractors, and are factory-certified by the brands they service.
  • It is an authorized warranty service center for Hot Spring and Endless Pools.
  • Certified pre-owned spas include documented inspection and reconditioning, with a 90-calendar-day limited warranty from delivery.

Service Area

Tyler, Longview and surrounding East Texas communities, including Lindale, Whitehouse, Flint, Bullard, Mineola, Athens, Canton, Palestine, Jacksonville, Nacogdoches and Lufkin.

Active Business Listing

East Texas Hot Tub Tyler is one of 12 pool & hot tub companies ProsGrade lists in Tyler, Texas.

Active
Public local listing
Listing details

11 services listed, including Hot tubs, Swim spas and Saunas. Open Monday to Saturday. 101 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How East Texas Hot Tub Tyler compares with the other 11 pool & hot tub companies on ProsGrade in Tyler, using public Google ratings and review counts.

  • Has more Google reviews (101) than 9 of the 11 other Tyler pool & hot tub companies on ProsGrade.

Services Covered

11 services
  • Hot tubsHot Spring spas
  • Swim spasEndless Pools swim spas
  • SaunasTylö; traditional and infrared
  • Cold plunge tubsVigor cold plunge tubs
  • Certified pre-owned spasDocumented inspection and reconditioning
  • Hot tub service and repairAll hot tub brands, including brands purchased elsewhere
  • Delivery and installationSite prep through first fill
  • Replacement coversMarine-grade 28 oz vinyl; 2 lb density virgin EPS foam core
  • SoakReady spa careEvery-four-week water testing, balancing, cleaning and filter care
  • Trade-in programOld hot tubs toward a new Hot Spring spa
  • Backyard visitSpace measurement and fit assessment

Reviews

What customers say

Customers praise the friendly staff and helpful support. One customer highlighted the courteous delivery and installation team, while another valued the spa-product advice and troubleshooting help with water clarity.

Customer Reviews

Lillyme

We have had our Swim Spa for about a month now, absolutely love it!!! We chose the R220 model and could not be happier. Zach and his team were absolutely amazing throughout the entire purchase and when I went back a couple of weeks later to purchase more things they were still the friendly, helpful, customer focused people they were before. Tony, Albert & team that delivered and installed were so courteous. Great work all around. I visited all options in Tyler before making my choice with them, I highly recommend East Texas Hot Tub! Feel free to tell them Michelle sent you!
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C Helmer

This company is the best!! We got our hot tub in 2021,No problems,friendly and give good advice!! When everything was hard to get,building materials ect. And even hot tubs!! We had ours within 2 months!! Really a wonderful company and they will help fine any discounts if possible also!!
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Thomas Gilbert Jr

We bought our Hot Springs Spa from East Texas Hot Tub Dealership in 2016. They recommended the perfect spa for us, provided good spa products, and were highly knowledgeable about troubleshooting using the products to obtain optimum water clarity and a great spa experience. Their customer service is excellent and they go the extra mile to satisfy their customers. We highly recommend their business.
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Brad Bozeman

Zach and his team were awesome to work with! I have purchased 2 hot tubs from him and my family members have as well. They are always willing to help when needed. I highly recommend them!

Deborah Sullivan

We’ve had eleven years of great service from East Texas Spa. Our hot tub stays outside, has a cover that’s always in place, and it keeps on giving us so many happy memories as a family. When there’s something to fix every now and then I know who to call to get it taken care of. So worth it!
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Frequently Asked Questions

Can visitors wet-test a spa at the Tyler showroom?

Yes. The showroom fills models with warm, clean water so visitors can feel the jets before buying; wet tests involve climbing into a model.

Does the team check the site before delivery?

After a spa is selected, the team schedules a visit to verify the pad, electrical setup and access path, then explains what is needed before delivery.

Who installs the electrical circuit for a spa?

A licensed electrician must install circuits for most Hot Spring, Endless Pools and full-size spas. Freeflow spas and some Hot Spot models are plug-and-play; in most cases, they do not need an electrician.

What happens when a spa needs repair?

The team starts with phone troubleshooting and quotes the likely fix before sending a technician. Each visit includes a 20-point Spa Health Report.

Does East Texas Hot Tub offer emergency service outside regular hours?

It offers after-hours and holiday emergency service; holiday visits depend on availability.