Business ProfilePool & Hot Tub Companies in Tyler, Texas
East Texas Pool Service
East Texas Pool Service
East Texas Pool Service is a family business based in Tyler and has served East Texas since 1969. It builds pools, repairs pool equipment, and sells chemicals, equipment and parts.
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Business Highlights
- Its service department has certified technicians with more than 100 years of combined experience.
- It lists a State of Texas Appliance Installers Electrical License.
- It is an authorized Hayward select dealer and warranty station.
- It is an authorized Raypak warranty station.
- It is a Zodiac Contract Service Center for Polaris, Jandy and Zodiac products.
- Its safety covers carry a 15-year prorated warranty.
Service Area
East Texas and the Tyler area.
Active Business Listing
East Texas Pool Service is one of 12 pool & hot tub companies ProsGrade lists in Tyler, Texas.
Active
Public local listing
Listing details
11 services listed, including New pool construction, Vinyl liner replacement and Pool equipment repair and installation. Open Monday to Saturday. 110 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How East Texas Pool Service compares with the other 11 pool & hot tub companies on ProsGrade in Tyler, using public Google ratings and review counts.
- Has more Google reviews (110) than 10 of the 11 other Tyler pool & hot tub companies on ProsGrade.
Services Covered
11 services- New pool constructionIn-ground vinyl-liner and fiberglass pools.
- Vinyl liner replacement27- or 28-mil liners; pool measurements for an exact fit.
- Pool equipment repair and installationPumps, filters, heaters, automation and salt systems.
- Pool cleanups
- Filter serviceDE, cartridge and sand filters; cartridge and DE-grid cleaning, sand replacement and new filters.
- Pool remodelingDeck texturing and color sealing, stone coping, slides, diving boards, designer rails and ladders.
- Pool and spa coversDeck-anchored mesh safety covers and custom spa covers.
- Removable safety fencingGuardian fencing, available in 4-, 4.5- and 5-foot heights.
- Retail pool suppliesChemicals, equipment, floats and games.
- Water testingIn-house water-testing lab.
- Outdoor living productsPrimo grills, Bull islands and components, Toja Grid pergolas and furniture items.
Reviews
What customers say
Positive reviews praise the team’s pool know-how and work: one customer described a liner replacement and deck resurfacing as a great job, while another appreciated help figuring out how to replace a leaking sand-filter valve without a service call. One customer reports a scheduled service appointment was missed without a call or follow-up, leaving their wife at home from work all day. Another says a truck they thought might be associated with the business dinged their parked car, and that the older gentleman they spoke with did not seem to care.
Customer Reviews
Marc Cooper
We have used East Texas Pool Service for a handful of years now, and they are a great company. They are not only trustworthy, but they know what they are doing. My wife and I are very grateful for these guys.
Johnny Robinson
Replaced liner and resurfaced pool deck. Great job all around. Mike and Brandon did great work. They made my 43 year old pool look brand new. Pool deck turned out great. Would highly recommend east Texas pool Top Notch business!!
Taylor Reed
Parked in the front of this building with no cars around me to get into State Farm insurance agency. Came back out to find a work truck which I can only assume was for this business next to my car parked extremely close to my passenger. Thought nothing of it. Got in car and sat there for a couple minutes. The guy dinged my car and shook the entire thing, got to my drivers side looked at me directly then shook his head at me. I spoke to the older gentleman outside smoking a cigarette but he didn’t seem to care. Photos attached with the paint he left on my car. Didn’t report because it was just a little bit of paint but thought I should let people know.
bob powell
Made appointment with tech to have a service call. Confirmed appointment and Pat said I was first on the list for Friday. My wife stays home from work all day. He never calls or shows up. My wife missed a day of work and they don’t have the courtesy to call or make things right. Very poor customer service. I will never again give them my business.
Marc T
They were so helpful in helping me figure out how to replace my leaking sand filter valve by myself. Saved me a service call!
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Frequently Asked Questions
What does East Texas Pool Service include in a vinyl liner replacement?
It says the pool bottom and walls are restored, faceplates, gaskets and screws on returns, skimmers and main drains are replaced, and chemicals are added for the initial start-up.
Does East Texas Pool Service subcontract new pool construction?
For new pool construction, it says it contracts out a minimum amount of the work.