Great Atlantic Hot Tubs, Swim Spas & Saunas

We had an excellent experience with Great Atlantic Pools & Spas! From the initial purchase through delivery and orientation, the entire process was smooth and professional. Special shout out to Nick! Nick was amazing to work with from the very beginning. He was knowledgeable, patient, and never made us feel pressured. He spent a great deal of time with us in the show room and on the phone, helping us pick out the correct products and to secure financing. Diana was equally incredible. She was responsive, organized, and always willing to go above and beyond whenever we had questions. They both made what could have been a stressful purchase feel easy. We’d also like to thank Amber for keeping everything on schedule, Tyler for going the extra mile by emailing when he couldn’t reach me by phone, and Alan for the thorough orientation that left us feeling confident using our new swim spa. We absolutely love our swim spa and highly recommend Great Atlantic Pools & Spas. Exceptional customer service from start to finish!

Nick was very knowledgeable and helpful in educating me and my wife regarding the purchasing and installation of a hot tub. I did not purchase a tub from him because of the logistics of delivery to Lake Gaston…..he was kind enough to recommend a Company that should be able to handle our needs. I would recommend anyone looking for a hot tub to go to Great Atlantic and talk to Nick Hankinson

I had an excellent experience with Great Atlantic Hot Tubs. They were extremely professional, knowledgeable, and helpful from start to finish. Alan, the technician, arrived right on time for the appointment and did an exceptional job. He took the time to thoroughly explain everything to me and made sure I understood how to properly balance and maintain the chemicals in my hot tub. It’s rare to find a company that is this patient, courteous, and committed to customer service. Alan never rushed through anything and answered all of my questions clearly and professionally. I truly appreciated the attention to detail and the level of care provided. I would highly recommend Great Atlantic Hot Tubs to anyone looking for quality service and knowledgeable technicians. Outstanding experience all around!

Just had to shout out to Nick at Great Atlantic Ho tubs. We are looking for a replacement hot tub. Nick was exceptionally helpful and knowledgeable on the latest hot tub salt water systems and chemical management in addition to the advantages of the various models of hot tub models. He helped us validate the brand and model of hot tub that is perfect for our needs. I have owned 2 Hot tubs for over 10 years and Nick was the most knowledgeable of any salesperson that I have encountered over these years. Highly recommend this store first when shopping for a hot tub!

We had a fantastic experience purchasing a hot tub and a sauna from Great Atlantic. Nick, the sales person was awesome and kept in communication throughout the process. The delivery team was so communicative with us and each other that the delivery was so smooth. We only ran into one small hiccup and they resolved it within 30 minutes, which is phenomenal. I would highly recommend this company.