Local pool company providing repair and service for pools and hot tubs in Wichita Falls, Texas with weekday office hours.
Choose a local Wichita Falls, Texas provider with weekday availability and an established presence at a fixed address. Contact directly to confirm scope, timelines, and current service capacity before scheduling.
Wichita Falls, Texas and nearby neighborhoods; call to confirm service to your location.
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Services appear to include pool repair, equipment service, and project work related to pools and hot tubs. Exact offerings, manufacturers, and service packages are not specified in the public data.
Customer feedback is mixed, with several reviews mentioning difficulty getting return calls or follow-up on estimates. Some reviewers describe delays in ordering parts or incomplete project communication. A few comments note courteous phone interactions, but overall themes point to responsiveness and scheduling challenges. Prospective customers may wish to confirm timelines and points of contact upfront.
After 3 attempts to get a call back from “John” I gave up. The lady that answered the phone was very nice, but I never received a call back.
After starting the resurfacing they stopped halfway through and walked off the job, breaching the contract to remove ALL THE PLASTER!Refused to refund our 50% payment
I called Frank. He came and gave an estimate. 3 months later, he called but I had done some of the work myself. Asked for a new estimate and never heard from him again. I left messages with his secretary and was promised he would call back same day. Never heard from him.
3 phone calls and a visit to their office asking for an estimate on repairs. Every time I was told someone would call me back to set up a time to come by and look at it. I never heard back. If you don’t want the job, that’s fine. At least give the common decency of calling me back and letting me know. Ignoring is unacceptable. Business 101, folks.
They were ordering parts . Come to find out they never did for five months. They were going to come by and clean it while waiting on parts( told were ordered) they never did that either. So nothing they said they honored. I have heard good things from others however our experience was poor and frustrating at best. There may be good reason company changes , employee changes, and so on. However it’s not about the parts taking five months that was common during this year. It was more about the saying they were ordered and they weren’t . Additionally saying we can clean it and vacuum. And no return calls .
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