Local renovation contractor focusing on kitchens, bathrooms, tile, and custom carpentry with reliable scheduling and jobsite cleanliness.
Clients mention timely scheduling, clear estimates, and steady communication throughout each phase. Crews maintain clean work areas and protect surrounding spaces. Custom solutions are offered to match existing finishes and budgets.
Based in Norfolk and working across nearby Hampton Roads neighborhoods.
Services include kitchen and bathroom remodels, shower repair and tile installation, custom carpentry and built-ins, fireplace mantels, trim and molding, accent and feature walls, and interior updates.
Reviews consistently note strong communication before and during projects, with prompt responses to questions. Many customers highlight punctual arrivals and careful site protection and cleanup. Workmanship on tile, shower repairs, and custom carpentry is frequently praised. Several reviews also mention collaborative budgeting and fair pricing discussions.
Great experience. They repaired a leaking tile shower for us. Communication was fantastic; they worked with us to stay within our budget; showed up exactly when they said they would every day, and took great care of our home (I’ve never seen a demo site so immaculate). Will absolutely be calling them for our next project!
Major props to give! I want to share our great experience with Coastal Custom Construction LLC. My wife and I bought a new home and knew when we bought, we were going to immediately add a matching coffee bar with lighting, storage and a trash pull out. We also wanted a custom fireplace mantel to match the oak floors. We reached out to one company and very quickly (like first phone call quickly) we didn't like the vibe. Our next attempt was Coastal Custom Construction based on their great reviews. Jesse came by, listened to our ideas and wants, made suggestions and came up with a plan. Once the project started, communication was on point, even just to check in and let us know how the schedule was shaping up, how obtaining materials was going and even quick calls to see how we were feeling about everything. Matt, who did most of the install, was not only highly skilled but so friendly and easy going- just a great human to be around.Honestly, we had hope but were not really sure how it would turn out vs. our vision- but it came out perfect. It looks like it was built with the house (which was goal) and is exactly what we wanted.We will definitely be using the great team at Coastal Custom Construction LLC for future projects for sure.
Jesse was great to work with - he completed my kitchen construction & built several custom pieces.Professional- takes pride in his work-definitely wants to make sure his clients are happy with finish work. Great pricing & easy to communicate with. Will rehire again! Thank you for all your hard work & working with me on all the different projects I needed done!
The first shoutout goes to Lisa, who is the CFO and chief communications officer of Coastal Custom Construction. Lisa always was prompt, cheerful and helpful with her replies to our emails. We've never had a bathroom remodeled, and we had plenty of dumb questions. Kudos to Lisa for her knowledge, guidance and patience.The second shoutout goes to Josue, who did 96 percent of the work you see in these photos. He was introduced to us as the "Tile Master," and he lived up to that moniker. He also is relentless. Josue, always cheerful, put in a full day of work every day he came to our house.The final shoutout goes to Jesse, who is the COO, designer and project manager for Coastal Custom. Jesse is fair-minded and the epitome of the expression "can do." Heated floor? No problem! Corner bench? Absolutely! Lighted mirror, hardwired to the existing wiring? We can do that! Jesse truly lives up to the word "Custom" in his company's name.The result is a 2025 bathroom in our 1955 house. Everything you can see and touch is new. NOTE: The custom-made glass door and panel won't be installed for another two weeks. In the meantime, we're using the old curtain and tension rod.And here's the best part: At this writing the job is complete, and we're $621 under budget. That figure actually will grow by several hundred more dollars, after we finish returning materials we didn't need.
Our experience with Coastal Custom Construction has been nothing short of outstanding. From start to finish, Lisa and Jesse were responsive, informative, and truly dedicated to ensuring the project went smoothly. Their professionalism and clear communication eased everyone’s mind throughout the process.The quality of their work speaks for itself, our community has received nothing but positive feedback. It’s rare to find a team that combines technical skill with genuine care for their clients, but Coastal Custom Construction does exactly that. Highly recommend this close knit, family owned company for any home improvement project.
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