Klaus Roofing system of upstate NY

Judging by my experience with Ka Laus Roofing, I recommend because they were competitively priced, showed up on time for both the estimate and the day they did the work. The work involved replacing all the screws in my 20 year old metal roof and re-flashing the existing stovepipe properly. They contacted me several times during the process to keep me informed and their workers were very professional and courteous.

We had Tom Pirigyi with Klaus Roofing Systems of Upstate NY come and do two estimates for us at the end of August 2025. The porch roof repairs deposit was $250 (Total $500). The gutters repairs deposit was $800 (Total $1600). The crew dug holes in the property on November but did not come back to complete any work related to the roof or gutters repairs. They took the headboard of a bed frame that was in the trash to cover the hole. I let Klaus Roofing know that the headboard is slippery when wet and a safety hazard. They keep providing a date but their workers do not show up on any scheduled dates. First, all calls and text coordination was with Lexi. After talking to Nina, the owner, on 12/22/2025 now they are not responsive. The promised to cover the hole with plywood instead but they did not. They said they will call Monday, 12/29 to provide us with a date but they did not call back. Now, they do not pick up the phone nor respond to text messages. I just requested a refund for $1050. Please refund our $1050 deposit as soon as possible.