ASA Roofing, Inc.

ASA replaced my entire roof, drip edge, and flashing 6 years ago and I have the 10 year warranty in my contract. Now, I have a piece of flashing that the has blown off. I have been calling for a week now they continue to give me the run around and tell me they will call back to schedule a day for them to fix they never call back. ASA, if you see this posting and actually come fix it I’ll revise my review. Update: Came and fixed the flashing. Thank you.

EDIT: Three months later and I’m STILL trying to get them to fix the chimney that they cut. I had to threaten a lawsuit (not just threaten, but actually start the process with a lawyer). Looking through their history with the Virginia contractor board and LLC records, the company has had to move out of several locations due to not paying rent and has been under constant changes of ownership, names, etc in their records due to other lawsuit. Would give negative stars if able. Buyer beware. This company is dishonest and hopes that you don’t inspect their work or know what to look for. I signed a contract with them for several repairs on a mixed Slate and EPDM roof. I specifically asked if they’d had worked on these and was assured they did. Their estimate and contract indicated they knew what to do and how to it properly, with specifics like “Copper counter flashing to be inserted into the mortar using a reglet cut, bending the top 1" of metal and inserting the copper into the mortar”. Unfortunately, they don’t do the work they quote. After they “completes the work” and sent me an invoice, I noticed that they never even touched the EPDM portion of the roof. They replied that they had done the work and would send photos. I then sent THEM photos of areas they had included pictures of in their estimate that needed repairs with the defects still in place. They sent a team out to fix it. After thinking twice about the fact that they’d lied about this part, I reluctantly got out my ladder and climbed on the roof to inspect their work. They had done nothing short of sloppy job that I could have done e as a DIYer. Instead of soldering holes in tge copper flashing (which was in the contract), they put down a blob of sealant that didn’t even cover the holes. I stead of inserting the chimney counter flashing into the mortar as priced, they simply glued it to the chimney and covered it with another sloppy blob of sealant. They left large holes in sealant they did apply and caused damage to portions of the roof not previously damaged during their “repairs”. This company clearly has an experienced and knowledgeable inspector and estimator who will put all the right things in the contract…but good luck getting them to actually complete the work as paid for.

We recently had a leak in our upstairs laundry room and hallway. Antonio of ASA Roofing came the next day, identified the areas of our roof that needed to be repaired to prevent future leaks and fix it there on the spot. We appreciate his great work to repair our roof and affordable prices. We would highly recommend his services if you need quality work on your roof.

We had the best experience with ASA Roofing. Antonio (Owner/Inspector) provided an honest, professional assessment of my roof‘s current condition as well as causes for a recent roof leak, explaining precisely what needed to be done in terms of repairs. There was never any attempt to oversell, which was comforting and reassuring given some past experiences to the contrary with other contractors. The roofers who performed the repairs seemed very experienced and knowledgeable and clearly did a thorough, first-rate job, which serves as a testament to the strong emphasis that Antonio places on ensuring his roofers are well-trained. Upon completion, Antonio came out once more for a final walkthrough as an extra layer of quality control. Considering the price-quality ratio - he gave me a good price - I could not have been happier with my overall experience. Now I know who to call years from now when I might need repairs done or a new roof!