Impact Roofing & Construction

It's important for a roofer to let you know when their crew's foot goes through the ceiling. It is important that a roofer order the correct materials and not leave a portion of a roof covered with a tarp. This can create anxiety and regret for a customer, and water damage to a home. If you have a roofing experience that results in too few panels being ordered, you would be well advised to ask your roofer to put temporary metal panels in their place while waiting on the right materials. It is important for a roofer's installation crew to avoid damaging your gutters when leaning their ladders on the home. Damaged gutters can lead to water damage to a home. Impact Roofing and Construction left my roof exposed to the weather. Impact Roofing and Construction failed to order the right number of panels, and they thought that a tarp would suffice in the place of metal. I had to notify Impact Roofing and Construction when the tarp they thought was covering the home blew away. Impact Roofing's contractors damaged the gutters around the home. Impact Roofing's contractors stepped through my ceiling and told no one. This is the kind of service you get when the work is outsourced to a Latino crew while ownership and management make excuses for the sub par service that they outsource. I would avoid Impact Roofing and Construction. I encourage you to look elsewhere. Be wary of their contractual terms. Be wary of an owner who blames the customer for his errors.

Derrick and his team did a great job once again. We had them come out a few years back for a roof replacement that withstood Helene’s winds, so I was happy to have them come back and install a new deck, including a screened in portion that tied into the existing roof, as well as brand new steps into our garage and replace a previously damaged window. The projects were completed rather quickly once the materials arrived, and communication was clear and ongoing throughout the entire process. We’re super happy with the results!