Local roofing contractor in Augusta offering inspections, repairs, replacements, and storm damage guidance with an emphasis on clear communication and scheduling.
Clear communication from inspection through completion, help with insurance steps after storms, efficient installations, and follow-up inspections to confirm workmanship.
Augusta and nearby communities across the greater Augusta area.
Roof inspections, leak diagnostics and repair, shingle roof replacement, storm and wind damage assessment, temporary tarping, ventilation and flashing repair, and insurance claim assistance.
Recent reviews commonly highlight strong communication and guidance through insurance claims after storm damage. Homeowners note timely scheduling, fast installation, and follow-up inspections. Several reviewers mention staff by name for being responsive and keeping them informed. A small number of reviews cite concerns with specific installation details, but most feedback trends positive on professionalism and responsiveness.
Sir my wife has repeatedly asked for a detailed of what work you did and she was told by James that we were to get it from the contractor who modern roofing hired not me. So of course the contractor puts it on the company. So sir I'm waiting. You see the pictures rain deflector to short,the long pipe is leaning and when it moves it makes noise,and the short vent pipe was installed silver they didn't even try to hide it then when it was brought to there attention they came back when we was not home and painted it black. Sir still waiting
Dealing with insurance since HURRICANE HELENE!!!! (Good roof replaced tomorrow will post pictures afterwards)Highly recommend Modern Roofing and our salesman Jonathan. From day one, Jonathan treated our situation like it actually mattered. We were dealing with multiple State Farm denials, shifting explanations, and constant delays, and Jonathan stayed consistent, communicative, and proactive the entire time.He helped us understand what we were entitled to, explained the process in plain language, and supported us as we challenged the denials the right way. I also personally crafted many of the formal emails to insurance (with Jonathan’s guidance), and staying firm and professional truly made a difference.If you’re dealing with an insurance denial: stay persistent, document everything, and don’t give up. Modern Roofing and Jonathan genuinely fight for their customers, and I would absolutely recommend them to anyone who wants an honest company that stands in your corner.
Very happy with our new roof! Jeremy , Anthony, Shanda and the install crew were great to work with. They worked really hard for us. They fought with our insurance company (Allstate) so we didnt have to. The install was went super fast. I love that they came back to inspect there work a few days later.
It was only a few minutes after James knocked on my door and began talking that I could tell he was someone I could trust. After he reported his findings to me and we agreed to proceed, the entire process was absolutely seamless, Timely, affordable and professional. James' communication with me throughout the process was incredible! A sign of someone who actually cares what they do for a living and their customer base. James and his Modern Roofing team kept me informed of the insurance process. There was never a time I didn't know how much this project would cost. Again, informed throughout the entire process. A few days later a fresh supply of shingles and other materials were delivered. The next day the project manager came by to make sure that all the materials were correct for the installation team. I was impressed by that. I was told by the project manager that the installation team would be here Monday,a holiday mind you, at 7:00 a.m. to get started. An entire team of 8 to 10 guys showed up at 6:59 and got to work by 7:10. Again, impressive! This team worked in below freezing temperatures and completed the entire roof with excellent cleanup by 5:30 p.m.. the roof and shingles are beautiful! Job well done! My experience with Modern Roofing was amazing,really! This company is a well-oiled machine! Everything was communicated, done in a timely manner, very professional and all super nice people who know what they're doing. Job well done Modern Roofing and thank you so much! Incredible work from start to finish.
Jonathan Jones was exceptional in every respect. From the moment we started, his communication was clear, timely, and reassuring, which made a stressful situation much easier to handle. He and his team worked quickly and efficiently, delivering excellent service with a level of professionalism that truly stood out.The hurricane last year was incredibly stressful, and I’m grateful for how Jonathan and his crew managed the roofing project through it all. Even though my insurance fought the good fight, Jonathan helped navigate the process with transparency and integrity, keeping me informed every step of the way. Their handling of the situation was top-notch, and the end result exceeded my expectations.I can’t thank him enough for his transparency, dedication, and swift, high-quality work. If you’re looking for reliable, responsive, and outstanding roofing service, you won’t be disappointed with Modern Roofing. Five stars all the way!
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