Ability Plus Roofing

Ability Plus Roofing is my trusted roofing partner. As a local Realtor, I confidently refer them to my clients knowing they consistently deliver exceptional service and uphold the highest standards of professionalism. They’ve replaced roofs on my own properties, and they are always my first recommendation for both buyers and sellers. Their team is communicative, reliable, and consistently provides high-quality workmanship.

Beware of Ability Roofing for repairs! We contacted Ability Plus Roofing for an estimate on replacing our failed ridge caps iOctober 2023. On their recommendation, we agreed to have them do a repair instead of a full replacement. Their company assured us that this was not an unusual repair for roof caps, and that they performed this work regularly. A full contract of the work to be completed was agreed on to include fully seal hip and ridge shingles/ridges and seal all exposed nails. After their employee came on Oct 31, 2023, and did the job, we were supposed to receive pictures of the work completed. The employee didn’t let us know he was finished with the job, he just left at some point in the day. No pictures were provided despite multiple requests on our part. We received different answers as to why no pictures had been sent. The file was too big, the email address wouldn’t allow the files to be received. An additional email address was provided, but still no pictures. However, we did get notification that our payment was past due despite not receiving an invoice. We requested a copy of the invoice, and paid immediately by check placing it in the mail that business day. When they had not received the check in 5 days, we received a call asking why they had not received payment? As the check was mailed, I couldn’t explain this but did again ask for the pictures of the completed work. Ability received payment within the next day or so and we let it go, never receiving the requested pictures. During the wind storm on March 9, 2024, a skylight blew off our roof. We contacted a roofer who came the same day as water poured through the missing skylight. To our surprise, the roofer inspecting the damage to the skylight reported that the ridge caps r and nails had not been properly or completely sealed as per the contract. He proceeded to provide us with multiple pictures which clearly showed this problem. We contacted Ability the next business day and informed them of the poor work that had been performed and sent them copies of the pictures without difficulty. We requested a refund for the work not completed by Ability as we now had little trust they had ever intended to do the job properly in the first place and we were now needing to replace the ridge caps as first requested. Ability responded that they would not issue a refund, they were only willing to come and re-do the job. That was the extent of their guarantee. Unfortunately, as senior citizens we would not be able to access the roof to inspect any job done by Ability and declined to have them return. We are now out the original payment plus the cost of having the replacement completed months after torrential downpours over the past months. Pictures of the work done by Ability are attached. Homeowner be advised.

I have used Ability 3 times now and would recommend them to anyone considering roof or skylight repair or replacement. They were prompt, efficient, friendly, communicative and affordable. I always know what was happening and when, even when weather was unpredictable. The level of accountability in the entire process was fantastic. I have and would use them again.

Ability Plus Roofing repaired a leaking steam vent and installed another one in a better location on my roof. Very competitive estimate, prompt and timely repair, super friendly and efficient. They are an honest, local, family run business that goes above and beyond!! The owner Karl was wonderful to work with and I highly recommend this company!! Photos are before and after