AVA Roofing & Siding

I was very impressed with AVA Roofing Company. It all started with my sales consultant who was extremely knowledgeable and helpful in me making my decision. The roofing crew was very experienced and did a great job and also did outstanding cleaning the roof materials from the old roof. Every one that I dealt with at AVA roofing was a pleasure to work with. I would highly recommend this company to everyone who is interested in a new roof !!! My project supervisor Pavel was excellent at answering any questions I had with the entire project !

Let me start with the positives - our siding once completed looks better than what we had before. Also, the price was less expensive than Kaz (but now we know you get what you pay for and we should have paid more for better work), Now the negative: Communication with this company was difficult. I don’t think I ever called their office phone number and didn’t get sent to voicemail. When emailing, I had to threaten to back out of the contract to get timely responses. We signed the contract and paid our down payment in June 2025. They did not start the job until October 2025. Every step forward had to be facilitated by me. I’m not sure if I hadn’t involved myself if this job would even have started this year. When they finally came out to do our new siding and three new windows, they told my husband the job would be completed in a day. This was not true, and it took them three days. They installed one of the windows backwards, with the handles to open the window being on the outside of the house and then left for the day - meaning anyone could enter our house through the window. You can see this in the image I’ve included. I texted the contractor who seemed to be in charge of the job and he was apologetic and said they’d fix it tomorrow. When they came out the next morning, everyone (but me) seemed to find this mistake funny. Their excuse was that the workers had to rush over to a different job because of an emergency. Well, they should have rushed back to correct this error instead of letting it stay like that overnight. The work we had done was just the front of the house and the front of our detached garage. There was no reason for anyone to ever be on our back porch but I have a video of one of the workers coming into our backyard and on to our back porch before moving off camera. I do not know what he did back there. This made me wildly uncomfortable after seeing and could have been very dangerous for the worker because we have an unfriendly dog that could have been outside and attacked this person when they let themselves in through the back gate. We have had windows replaced by two different contractors/companies since purchasing our home. Both of those removed the interior trim of the windows and then replaced, caulked, and painted new trim after installing the new windows. That was not specified in the contract, but was assumed by both parties. AVA removed the interior trim of the 3 windows they installed but did not put up new trim. When asked about this they said they only do “exterior work” and we would have to put up new trim ourselves or hire someone else. The windows they installed were damaged on day one. I have pictures showing the scratches on the handles and other issues on the exterior. This is hugely disappointing. These windows were $7,000. I expected them to look brand new. Overall, for a job that costs us over thirteen grand, I cannot say I’m happy or recommend this company to anyone. It was an extremely irritating process and I’m not pleased with the results.

Ava was wonderful to deal with from the quoting process (Anatoliy) through installation. Our contact person for the install, Billy, was great. He answered all my questions and came back after installation to take care of a few items for me. Unfortunately, I don’t know her name; however, the woman on the job, took such great care to protect my landscaping and potted plants. I really appreciated that. I obtained several quotes for this project, and Ava’s prices beat them all. I found them extremely trustworthy and hard-working. I highly recommend them!!! Here are the before and after photos.

Ava Roofing and their team did an excellent job on my roofs. Everyone I talked with did excellent work and they were very courteous and professional with doing their work. I would definitely recommend them to anyone looking for any roofing projects and would definitely call them again for any future projects. Thanks again for the outstanding work!!

We had a wonderful experience working with AVA. We had siding, Tando stone installed and gutters replaced. From start to finish they were there to answer any of my questions and concerns. The work was done while we were stuck in the hospital with my daughter so we weren’t able to see to r finished product until we got home. Once we got home and were able to look over everything, I reached out with a few minor things we didn’t like and without hesitation they came back and fixed everything to our liking. The finishing work is very dry well done. The workers that we interacted with were respectful and nice and they picked up after themselves. If I could give 4.5 stars I would, only due to the fact that communication could have been a little better. They showed up on time and always did what they said they were going to do, but it wasn’t super clear when they would be doing so. For example, I knew they were coming back to check on something that I was concerned about, but I didn’t know when until they were 10 minutes away and I was at work and my husband was in a meeting so I had to explain everything over the phone to my MIL and have her show them. Little nuances like that I feel could have been avoided if those type of situations were communicated a little better so we could have made sure we were going to be available. Otherwise, amazing work and would use them again! Our technician was Sergy and he was great to work with as well!