Roman Roofing Inc

Overall experience 12 out of 10 Our sales person Dave Racer was excellent. I found him to be very communicative and professional. The installation team was also amazing! They communicated expectations well and I am truly happy with the results. They are very professional and I highly recommend them! The rest of the communication though… 2 out of 10 They have a very cool portal, but it’s almost impossible to get updates - I sent multiple messages and questions in their portal and never received a response - The only way I got any type of response was directly messaging out sales rep… And even he seemed to struggle getting updates from the admin team… As long as you’re comfortable, staying on top of things yourself and communicating with your sales rep, this company is excellent to use, but I recommend having VERY LOW expectations for their administrative staff

Stay away from Roman roofing . They botched my roof with damaged plywood and the roof is sagging when I brought it to their attention they said wait 6 months for the roof to settle. I had an independent roof inspector come out and he said he saw this issue before and its definitely the plywood they used. The trusses are visible because all the plywood they used is sagging . Horrible job and they refuse do do anything about it.

RUN AWAY! Zero stars. Worst customer service, poor workmanship, and high costs. Leaking gutters and roof. Repeated emails, calls, videos, time off work, no one wants to call until the bill is due for incomplete, shoddy work. Salesman will tell you anything to get the sale but they can't deliver on their false promises of deadlines and quality. Missing transitional plates from the gutters to the downspouts. Pooling water in gutters. Improper height to provide effective water run off. Installed downspout to old incorrect spout running under a wooden porch causing water damage and wash out instead of full replacement as requested. Didn't use professional gutter tabs, just cut pieces of metal off old gutters. Gutter endcaps, downspouts, and seams leak. Come by the house, I will gladly show you the work, the photos, the emails, and my call logs. The cost of my labor, my time, and now to pay someone else to fix their work isn't worth it. Don't be like me, believe the poor reviews, believe the customers in Better Business Bureau. Stay away from their gutter and aluminum work. Their work crews will sell you a BMW and deliver a Neon.