Local roofing contractor providing roof replacements, repairs, and storm assessments for Chattanooga, Tennessee homeowners, with regular updates and guidance during insurance claims.
Consistently high customer ratings, steady communication during insurance claims, and projects finished on schedule are common themes in public feedback. Local presence in Chattanooga, Tennessee with convenient weekday and Saturday hours.
Chattanooga, Hamilton County, and nearby Tennessee communities.
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Shingle roof replacement, leak repair, storm damage inspections, insurance claim assistance, roof inspections, and maintenance.
Reviews highlight steady communication and help navigating insurance claims, with several customers naming representatives who stayed involved from inspection to completion. Many note projects finished on schedule and crews that handled the work efficiently. Homeowners also mention clear expectations and frequent updates throughout the process.
Adam Piotrowski did such a great job working with our insurance company. He actually made the process virtually painless. Adam stayed in touch with us through the entire process, making sure we were 100% satisfied. We have recommended Adam and American Roofing to several of our friends and neighbors.
My husband and I are new homeowners and were very excited moving into our first house, but we quickly learned that homeowning means home projects, some we did on our own and some we paid other folks to take care of, but getting our roof replaced was a 7 month process (because of our insurance) and I'm confident that we wouldn't have a new roof today if we would've went with any other roofing company.We initially talked to different roofers and got a few quotes, which was good to learn different folks' processes and what they would cover, but we ultimately went with American Roofing Company for a number of reasons. First, they were knowledgeable of the process of working with our insurance and were present for the very first phone call but, more impressively, they stayed in contact with our insurance throughout the 7 month long process, as our insurance did not initially accept our claim so ARC had to submit additional information, which lead our insurance to finally accept the claim 4 months in. Then ARC took care of submitting a secondary claim for the decking, which lead to us eventually receiving another check from insurance to cover that. Secondly and what we're most grateful for, Michael stayed in contact with us throughout the entire 7 months, answering any and all questions, keeping us updated on progress on their end, following up when needed, and just generally seemed to have our best interest in mind.When we finally received both checks from insurance, it was only a couple weeks before the roofers were here putting on our beautiful, hunter green roof!I don't think we'll ever totally know what lengths Michael and ARC went to to get us our new roof, but we are very grateful and, while we were very nervous to make such a big investment, American Roofing Company made it as painless as possible (:
I had Myles Penney and the American Roofing team replace my damaged roof in the fall of 2022. Myles was polite, professional, and knowledgeable on the process. The roof was replaced on schedule and on time. If you need a new roof, I highly recommend you call Myles and American Roofing!
Charles and Jason were AMAZING!!! They were both very professional, and responded quickly any time I contacted them. They worked with my insurance company, and Jason even met the insurance adjuster when he came for the inspection. The entire process was seamless, and my new roof looks GREAT!!!
First, I would like to thank & commend Mr. Myles Penney (a very friendly, handsome, professional, & persistent young man) for knocking on my front door and getting me to listen to what he had to say. (I normally don’t open my door to any strangers) I kept telling Mr. Myles Penney that I have no money to put a roof on my home at this time. He said not to worry because my insurance company will put on the new roof. I believed him because he was very dedicated to my claim. However, It took approximately three months to get the claim completed because my insurance company wanted to do whatever was cheaper for them & just fix the roof. I began to become very frustrated & ready to give up, but Mr. Myles Penney continued to encourage & assure me that American Home Roofing Co will get me a new roof. On Thursday; August 05, 2021, American Home Roofing came out and put a brand new roof on my home. Yes, they did and in one day! Mr. Myles Penney kept his word from the beginning, and he never gave up on the fight to get a new roof for my home! I was given such a blessing; “Mr. Myles Penney.” ??????
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No-cost roof assessment and written estimate.
Inspection focused on hail and wind damage with guidance on next steps.
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