Reuter Roofing is a Waterloo-based roofing contractor providing roof replacements, leak repairs, skylight-related work, ventilation fixes, and seasonal snow/ice removal. Customers frequently note quick response and clear communication throughout repairs.
Local crew with steady communication from assessment through completion. Capable of addressing leaks tied to vents, flashing, and decking issues. Offers seasonal snow and ice removal for timely winter help.
Waterloo and surrounding Kitchener–Waterloo communities, with work also seen in Cambridge and Stratford.
Roof replacement, leak diagnosis and repair, plywood/decking repairs, flashing and ventilation fixes, skylight repair/installation details, and winter snow/ice removal.
Reviews commonly mention quick response for leaks and winter roof snow/ice removal, with several noting clear explanations and courteous crews. Communication from estimate to completion is cited as a strong point. A minority of older reviews report workmanship concerns after storm-related replacements. Overall ratings suggest many customers were satisfied with responsiveness and value.
I needed to have snow/ice removed from my roof. These guys got the job done within hours of me calling them...on a Saturday...at the most competitive price...and they left the ice/snow in a tidy pile...and they were so friendly and fair. Generally speaking, for me it often takes a few tries to find service people I want to continue working with. I'm glad that I've now found my snow/ice removal guy for years to come. Great job, Reuter Roofing!!!
We reached out to Reuter Roofing when we noticed water coming into an upstairs bathroom after a rain storm. They were quick to come and assess the situation indicating the bathroom vent was not installed properly leading to rotting plywood and leakage.They provided a competitive price to do the repairs and I was very happy and impressed with everything from start to finish. The explanation of what happened, the communication along the way until completion and of course the quality of the work done. The gentleman who did the repair was nice and polite and took before and after pics leaving the area clean when he was done.I would highly recommend Reuter Roofing for any roofing needs.
Our experience with Reuter Roofing was very positive. From the estimate to the final installation, the entire crew were nice, hard-working and professional. A special shout out to Tony for climbing 2 1/2 stories high to ensure our skylight trim was properly installed and finished. We'd recommend this company if you want the big job done right.
Hired Reuter Roofing to replace our clients roof after a wind storm. The experience was terrible. The workmanship was very poor. Within the first months of the "new roof", our client reported water coming in during a rain normal rains, damaging the drywall ceilings in the home.Giving a Reuter roofing a chance to review and repair, they claimed that the issue was the shingles hadn't heat set yet, but months later it was still the same issue. We hired another trade to inspect, and re-attended myself to see for myself, my photos shared here, in how poor the installation was, lack of nailing, raking of shingle installation against manufacturers guidelines, very poor flashing, no drip edge installed, and a significant mess left behind on the roof equivalent of buckets of nails and cut offs scattered about plugging up drains.We satisfied the repair to our important client, by replacing the roof completely, fixed the drywall through out, and offered Cory Reuter the opportunity to repay our exact costs... which he agreed to do, then never responded further ignoring us their client. Many months has passed and Reuter no longer responds simply ignoring their client.Disappointing that they don't stand behind their word, and that this happened in the first place.1 star is too many!
I had a great experience with the company, both in terms of the responsiveness of the owner, Cory, and the precision of the work done by their roof installation team. When I talked to Cory that the roof of my recently purchased house might have some leak, he sent the team within a short amount of time to replace the roof. Also, when I asked the team to do some extra work (like adding a few vents, making them water-tight, and removing plywood that was moldy from underneath), they addressed my needs immediately). Overall, I was really happy with the quality (and also the price) of the work that Reuter Roofing did for me.
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