Momentum Solar Jacksonville

This company will not stop spam calling me. Sometimes they do it several times a day and I have requested they stop. I would NEVER do business with a company with such aggressive and disrespectful marketing tactics. Please stop. I'm not a home owner anyway so I don't need your services.

Such a huge lesson. The salesperson clearly said "your electricity bill would become $89 and fixed forever," and now we're paying $89 plus electricity bill, which is in total about $200 each month, after Excess Generation Buy offset. We could have paused and considered a bit more carefully, then yeah of course it couldn't be only $89 a month forever with all these construction and solar panels are on the top of your roof. The salesperson talked really good! He initially was saying $115-ish, and I negotiated and he and his manager gave us at $89. Good job. I'm writing here so that others won’t have to go through the same experience we did.

Saturday, May 24, I was on my way to a funeral, and I had someone ring my doorbell. I answered the door and there was a gentleman there who stated to me that there was money given to our County that allowed for us to have solar panels. They said there would be no sales pitch and that it would simply be them assessing the home for installation. They set up an appointment for the following Tuesday since Monday was a holiday. They said we will receive a phone call on Monday to confirm the appointment. We received a call on Wednesday after a no-show on Tuesday for the initially scheduled appointment stating that they apologize for the no-show. We figured that it was due to the weather being that rain had been broadcasted For the entire week. So the appointment was rescheduled for this past Thursday At 8:00 PM. My family and I were a little suspicious because of the lateness of the appointment that was scheduled. We THEN received a call on YESTERDAY, which was Friday, after a no-show on Thursday for THAT scheduled appointment stating that they would be coming on Saturday, which is today, for a 2 o’clock appointment. It is now 3:23 in the afternoon. They have not shown up. My suspicions were at an all time high. So I did what the first gentleman who came to my door told me to do and I looked up, momentum online, and I immediately went to the reviews about this company. The first review I saw was a complaint. The second review I saw was a complaint for so many different things I usually check reviews first for a company that I am not familiar with. This was one of the few times when I did not do that as soon as I usually do. We have altered our Saturday schedule to accommodate this appointment only to have a third no-show. It makes me begin to suspect that the entire thing is a scam so instead of calling and suffering through what the other reviewers have, I am going to let this review, be my cancellation as well as my decision not to participate in anything connected with momentum.

Horrible customer service. Stay away from this company. Their service after the sale is horrendous. Don't gamble with your roof. I have been waiting 3 months for a repair on my roof after they crushed my drip edge and tore shingles with the ladder. The pictures only show two places but they did this all around my home. Do not deal with them. Going on 5 months now and still no repair has been completed.

The service was very slow. I understand that it is not there fault and the city is behind. They don't communicate with you. You have to follow up go find out things. The agent also did not say anything about needing a umbrella policy on the house. 3 months after they installed but not turned on the panels, an agent calla and says I need to have an umbrella policy. This cost must be factored when thinking about cost benefit analysis. Also they took some hardboard from the side of the house and never put it back on. I sent this to the agent multiple times but no response from him. This is bad business.