Parrot Solar provides solar panel and battery storage installations from its Jacksonville, Florida Beach location. The team handles on-site evaluations, system design, installation, and coordination with utilities for activation.
Local Jacksonville, Florida Beach presence, experience with battery storage integrations, and weekday field availability. They handle design through interconnection and can discuss options for adding storage to existing systems.
Projects primarily in Jacksonville, Florida Beach and across the Jacksonville metro, with work extending into nearby communities.
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Solar panel system design and installation; battery storage installation and add-ons; inverter upgrades; EV charger installation; system monitoring setup and support; utility interconnection coordination.
Reviews often highlight neat installation work and knowledgeable technicians, especially on Tesla Powerwall additions and system expansions. Several customers mention responsive communication from specific team members during sales and installation. At the same time, there are recurring reports of extended timelines and difficulty getting updates during permitting or post-install support. Feedback on pricing is mixed-to-positive, while communication consistency is the most cited area for improvement.
Parrot Solar took longer than expected and communicated poorly. Nine panels and an inverter, no storage, took 12.3 months from signing contract to completion. During the installation a lack of communication was frustrating. After completion, my negative review instigated some follow-up communication which inspired me to increase my initial rating and amend my comments. Updates during the project required me to contact Parrot Solar, usually multiple times, before I'd get a response. Many delays were caused by a lack of attention with the city's returns during permitting. Thus far, the proposal exaggerated the power generation by approximately 25-33%. The "economic analysis" provided in the multiple page proposal also ignores the present vs future value of money when the consumer pays tens of thousands of dollars today for savings spread over the next 20 years. Actual production from my system will take 50% longer to break-even than what is in the proposal.
I wanted to take a second and leave a review for Tommy and his team at parent solar. Long story short I worked with Mike in sales over a three year period. Deciding if I wanted to go solar or not Mike was diligent about following up periodically and finally I decided to go with a Tesla power wall. The team was great with the install work was very neat after the power was up and running. I talked to Cameron and decided that it would be beneficial to add the solar part to the deal the whole process and end took about 2 1/2 months with inspections, etc., but I do want to say the experience working with this company was great. Tommy follows up quickly responds to questions and is very engaged with this team the installers that came out were very personable, informative and really helped me understand the end end package and how to use what I purchased. I would highly recommend parent solar thank you to the entire team Chad.
My Parrot Solar experience was exceptional. The process was smooth and done to perfection. I added an additional 2 Tesla Batteries to my system. Mike was extremely responsive and made the contracting process easy. Cam and Cole did an exceptional job at installing the batteries and added an additional sub-panel that could support the system. I was extremely impressed by their professionalism and knowledge in the solar industry. Without hesitance I would give them 5 stars and Parrot Solar would be my go to people in Northeast Florida. Thank you!!!
Best in town for Solar installationI started with Mike last year around July for a 9.7KW solar system with 1 PW3 and 1 PW3 expansion unit. Everything has been great so far. Got my PTO yesterday. So 8 months from start to finish which is normal.Sam , Camden and Cole have been easy to connect with, Prompt on response . So great installer in Jacksonville.Price wise competitive and on par with national averages for price per watts. So no complaints. Would recommend friends and family.
Parrot Solar installed a solar system for my home approximately 2 years ago. The system has not worked more than it has. The most recent issue I was told a part to the inverter was replaced. The battery back-up has no power, the app for the system shows no usage (told needs programming but has not been done), and I have received no credits on my electric bill or reduction in usage, the system is still down.False promises and lack of follow through and communication from the owner Tommy. I paid $25K for a system that has only caused me hassle due to faulty product (Solar Edge is the manufacturer of the system, LG for the battery) or poor installation, not sure which. My only request is for Parrot Solar to get my system back up in a timely manner and communicate. There have been no responses from any of the texts attached and no return phone calls. The photos show no power to the battery and an orange light on the inverter. Also, the app shows no production for the entire year. I’m frustrated and just want what I paid for to work.
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