Creative Windows is a local Ann Arbor resource for custom window treatments, offering showroom consultations, in-home measuring, and installation. Product lines include blinds, shades, shutters, draperies, and motorized control options to fit various styles and budgets.
Local showroom service with guided product selection and in-home measurements. Solutions for light control, privacy, and style, including options for specialty windows and motorization. Coordinated end-to-end process from consultation to installation.
Ann Arbor and surrounding communities in the greater Washtenaw County area.
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Custom design, measurement, and installation of window treatments including blinds, shades, shutters, drapery, and motorized control solutions for residential and commercial projects.
Reviews often highlight helpful guidance during product selection and careful measurements that lead to a good fit. Many customers mention smooth installations and support with motorized controls and app setup. Communication and responsiveness are praised, though a few comments note pricing or estimate adjustments. Overall sentiment trends strongly positive with appreciation for knowledgeable staff.
Creative Windows sent Basil to help me with my automated window shades. He checked each shade, helped me download the app to control them from my phone, and trained me how to use the remotes. Attention to detail and answering every question I had deserves a five star rating! If Basil could help me with this tech, he could help anyone! I highly recommend this company for great service!
Although my first experience with Creative Windows four years ago was completely positive, my recent experience of purchasing Hunter Douglas bedroom shades was the total opposite. First, Sarah miscalculated the initial estimate, with the actual cost coming in $800 higher than her estimate. This required a second visit to the store to change the order to accord with the original estimate, which was already at the top of my price range. Then Sarah mis-measured my windows so that the shades could not be installed when they arrived. All I got was a lame apology, as if it were a special concession for Creative Windows to replace the shades at their expense.I can say that all the installers were great and very sympathetic to my inconvenience, unlike the office staff. Never again.
We LOVE our news shades! They are perfect. They totally transform the space. They are a much lower profile than the previous blinds, so it makes the room look bigger, and the light filtration is so nice it adds a warm glow to the room. We're so happy. Working with Stacy and Karen was wonderful. They were responsive to our budget and made suggestions for our best value. Stacy was so thoughtful with our pets during the design process (pets are the reason we needed new shades so that was key). They install guys were great too, they worked quickly and did a great job. The custom shades arrived sooner than expected. Everything about this experience was easy and the end product is extremely satisfactory for a price that was within our budget. 10/10!
Creative Windows has been excellent to work with! Dave was very knowledgeable about their products. We wanted black shades with no cords in a pull down option. From selection, to measuring and installation, everything went smoothly. We had to wait for the custom order and the manager Stacy brought out paper shades that we used for approximately 6 weeks until our order was completed. The shades were measured perfectly and the install was quick and completed within a couple hours for an entire house. We are very pleased with our purchase and love how they turned out. The shades we order are a quality product and made well. I would highly recommend Creative Windows!
In March of 2019 my wife and I contacted Stacy Jacob at Creative Windows in Ann Arbor, MI to ask for help in finding vertical blinds for our tall south facing Trapezoid windows.Before talking with Stacy it seemed that most of our options were very pricey. We did not want or need fancy motorized systems or remote controls. We just needed good hand-operated mechanical controls that allow us to adjust the amount of sunlight entering the south side of our house.A few months ago, about one year from the installation date, I attempted to adjust one vinyl-blade that was not hanging parallel to the others. When I tried to correct the blind, I wound up knocking a few off their hooks while messing up others. Because these windows reach 16 feet high, there’s no way I’m going to reach the top of the windows to re-hook the blinds.It’s taken a few months because of the restrictions caused by the coronavirus, but Dustin Maxam, Installation Coordinator was finally able to allow DonManiaci and Steven Person to make the trip to Jackson to reconfigure our tall blinds.As you can see by the pictures, these elevated trapezoidal windows were a challenge to both install and adjust correctly.Commitment to offering good customer service was demonstrated when we asked Creative Windows this past March to come back out with all their scaffolding equipment to readjust our blinds. Not only did Don and Stephen do a great job, Dustin was very helpful in coordinating the installation and subsequent readjustment. Early on Stacy too did a wonderful job showing us the various blinds we had to choose from. Our living room area now stays much cooler on sunny days as well as allowing me to watch TV.Creative Windows installed great blinds at very reasonable price. Good luck in finding great solutions to your window needs.Charles ConfarRetired TeacherJackson, MI
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