Deschutes Window & Door Co Inc supports builders, remodelers, and homeowners with window and door supply in Bend, Oregon. The team helps verify specifications and coordinates orders, including hardware and thresholds for common sizes.
Local availability, practical product guidance, and access to a range of window, door, and hardware options tailored to Central Oregon projects.
Bend-based with service to surrounding Central Oregon communities; call to confirm delivery or pickup options.
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Supply of windows, doors, thresholds, and related hardware with ordering assistance.
Customer feedback often highlights helpful, knowledgeable staff and support in finding specific parts such as thresholds and hardware. Reviewers mention positive experiences with ordering and product guidance. There is at least one critical review citing communication and accountability concerns regarding handling of customer materials.
Very knowledgeable and helpful. They also go out of their way when I need anything at all.
They left our doors out in the rain without letting us know that they were throwing them out. After calling and talking with Rob one of the owners he noted we should have asked for our property back and did not take accountability for the lack of of professionalism in not communicating with us about them doing that without asking if we wanted them back. When asking for them to give us the the same doors he refused to paint them. While we could have gone to small claims, it didn't seem worth $500, but definitely worth letting other customers to try another vendor. While they said they "recycle doors" in reality they toss out perfectly good doors that fill our landfill and could have been donated to those in need.
Excellent customer service. Only place in town with 8 inch by 36 inch thresholds. Great quality thresholds.
Great to deal with - all of the staff members! They helped me a lot with old doors and new keys. We had some problems at my house and this company was great to resolve all of my issues and fix my doors, locks, and key issues.So pleased with Deschutes Window & Door Co Inc. and glad they are close by!
I've worked with Dalton on a few sizable orders and he has been awesome. He is highly knowledgeable and has gone above and beyond on several occasions for me. He is definitely one of your staff members that stands out. Give him a raise - he has made me a customer for life through his incredible service.
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