Portland Glass of Brunswick provides auto, residential, and commercial glass services with an emphasis on timely scheduling and clear communication. The team handles everything from quick chip fixes to full replacements and custom glass projects.
Customers highlight prompt scheduling, courteous staff, and work completed within quoted timeframes. The team communicates next steps clearly and provides post-service guidance, especially after windshield replacements. Pricing is described as straightforward for common repairs.
Serving Brunswick and nearby Midcoast Maine communities. Call to confirm service reach and on-site options.
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Services include auto glass repair and replacement, stone chip repair, residential window glass and insulated glass replacement, mirrors and custom glass, and commercial glass and storefront glazing. Walk-in and scheduled appointments are available during business hours.
Reviews frequently mention same-day or next-day scheduling for chip repairs and timely windshield replacements. Staff are praised by name for responsiveness and extra effort coordinating vehicles and appointments. Many comments note clear instructions after service and pricing that matches expectations. Overall ratings show consistent satisfaction with communication and workmanship.
My three-month old Versa was the victim of a nasty windshield vandalism and had been towed to an incorrect address up the street from PG...The tow company promised to rectify the mistake and failed a second time...to even remove the car from the wrong address, let alone get it to the right address...PG Inside Sales Reps Renee Bellefleur and Katie S. then took it upon themselves to retrieve my car, drag it over to PG, have the windshield replaced, vacuum the glass debris and recalibrate the computer...for a good deal less than my original quote a day or two prior!This level of concern, commitment, professionalism and efficiency is commendable and was a rare experience in true customer service. Portland Glass is lucky to have them on their team.
Fantastic experience. We got a chip in the family vehicle, called first thing the next day, and they got me in that afternoon! They not only got us in quickly, but the repair was well done, timely, and best of all under $75 (pricing may vary, I dunno). Great customer service and for a reasonable price, definitely would recommend you give them a call for all your glass needs!
Wonderful customer service.We had to have our windshield replaced and the technicians had it done in half the time we expected. The work done was excellent and we received great instructions afterward. EXCELLENT.
I was recently visiting the area on vacation with my two young girls. A truck kicked up a huge rock and took a chunk out of the windshield. I arrived at my destination and searched for repair. My car is specialty, higher end, which requires additional servicing. I reached out to Portland glass on Tuesday. Julian called me immediately, but didn’t have availability. I explained the situation to him, he called the shop - and they squeezed me in. Luckily we had another vehicle so I was able to drop it off Tuesday at noon, and pick up Thursday evening. The girls at the front desk were so awesome! This specific branch is incredible! Thank you so much for saving our vacation!
OK! Maybe I'm telling tales out of school, but I just have to say this is an absolutely magical resource to have at our fingertips! And although everyone in this transaction was delightful, Renee is my hero ??Some history: My husband and I used Portland Glass to mirror 2 walls in small rooms in our beautiful 1907 Portland apartment renovation. They did an absolutely FLAWLESS job and made our rooms look TWICE the size and twice as bright :-) True perfectionists, the wonderful installer refused to leave until everything was absolutely impeccably aligned.This brings me to today's adventure… We're just back from 2 weeks in Colorado at our son's wedding, and we're lucky enough to have a dear friend who lives on a magnificent island, who was happy to keep our delightful husky at "summer camp" in our absence. She was reported to have been as perfect as promised... with one exception: having been left at home during a short dinner party, closed in the house and getting a little bit anxious, she exited through a screen door ?? Her very chill host made no big deal about it, but mentioned that she had left the screen at Portland Glass for repair. It would be repaired within two weeks. Since we were driving through Brunswick to pick Ember up, I called and got Renee on the phone who put me on hold while she went to see if there was any possibility of expediting the repair. Within a minute she was back saying that we could pick it up in an hour ?? Not only did they do a perfect job, but everyone I met was an absolute delight :-) I looked like a hero meeting our friend at the dock to retrieve Ember, repaired screen in hand!!I can't possibly recommend this wonderful operation more highly????
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