Pro Listing

Pella Windows and Doors Showroom of Raleigh, NC

Window Installers in Durham, North Carolina
Ranked #5 in Durham | Grade B
4.80 (570 reviews)

Pella Windows and Doors Showroom of Raleigh, NC

The Durham, North Carolina showroom helps customers compare Pella window and door options in person and provides in-home measurements and installation coordination. Projects range from residential replacements to select commercial needs.

Pella Windows and Doors Showroom of Raleigh, NC business photo 1 - Windows in Durham
Pella Windows and Doors Showroom of Raleigh, NC business photo 2 - Windows in Durham
Pella Windows and Doors Showroom of Raleigh, NC business photo 3 - Windows in Durham
Pella Windows and Doors Showroom of Raleigh, NC business photo 4 - Windows in Durham
Show all photos
Why Homeowners Choose This Business

Local showroom access with guided product selection, clear communication from quote through install coordination, and a broad range of window and door options tailored to project goals and timelines Local experience that helps homeowners across Durham, North Carolina compare a more region-aware provider.

Service Area

Based in Durham, North Carolina and serving the surrounding Raleigh–Durham communities for showroom visits and on-site consultations.

Local Pro Business

This listing includes additional business details, homeowner trust signals, and stronger comparison information.

Pro
Additional business details
Listing details

This listing includes service information, customer review signals, a photo gallery, and public contact details to help homeowners compare this business more easily.

This profile includes more business details, homeowner trust signals, and a fuller public presentation.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Has more review volume than many local competitors.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Renovation Services
  Supplier
  Installations
  Window Replacement
  Door replacement
  Repairs
  Patio doors
  Entry doors
  Window Installation Coordination
  Energy Efficient Windows
  Double Hung Windows
  Casement windows
  Sliding Doors
  Historic district window specs
  Commercial window projects
  In-Home Window Consultation

Consultations and quotes, product selection, in-home measurements, window and door replacement, patio and entry doors, installation coordination, and support for permitting or historic review submittals where applicable.

Reviews

Customer Reviews

Windy Lovelady
Apologies if this posts twice. I am looking at replacing my windows. I am so impressed with the Pella professional that came out to give a quote that I want to give a shoutout on my experience with him and the quoting process. Alex Wagner…
View full reviewShow less
Apologies if this posts twice. I am looking at replacing my windows. I am so impressed with the Pella professional that came out to give a quote that I want to give a shoutout on my experience with him and the quoting process.

Alex Wagner was who came to my house for the quote. He impressed me by his professionalism, respect, and knowledge.

He respected my time and spoke with great courtesy. He never bashed another competitor. He talked about Pella’s product and history. He explained things I needed education on to help me understand my options fully. He gave me ample opportunity to ask questions. He also talked to me about financing options.

I highly recommend him. He is the type of person I wish I encountered more in sales related experiences.

Pella looks to have a very good product and is competitively priced.
Graham M
I worked with Alex on a project to replace multiple windows of a commercial building located in a Durham historic district. The city was very specific about the type and material of window that would be appropriate. Alex provided me with re…
View full reviewShow less
I worked with Alex on a project to replace multiple windows of a commercial building located in a Durham historic district. The city was very specific about the type and material of window that would be appropriate. Alex provided me with renderings and some detail that I included in my planning application to the city. Once planning approval was secured, the measuring, ordering and installation process was flawless. All of my communication with Pella, from Alex to the project coordinator was smooth. The installation crew paid attention to detail and completed the job efficiently and followed my instructions. I recommend Pella, their product is of good quality and they have a capable team that worked to ensure I was satisfied with my purchase.
Olha Vasylchenko
Terrible installation, awful experience. We paid extra for so called “sound control package” and full frame for the argon bedroom window. First thing they did was installing a cracked window (no argon left inside obviously) and reusing old…
View full reviewShow less
Terrible installation, awful experience. We paid extra for so called “sound control package” and full frame for the argon bedroom window.
First thing they did was installing a cracked window (no argon left inside obviously) and reusing old materials for the frame, and the team tried to leave hoping we didn’t notice. The sales person demanded the rest of the payment without scheduling a replacement. Took 2 weeks and a personal visit to schedule it and another month to get it done.
I did not notice much of the sound improvement, and now I can hear wind whistling through either my new window or the frame they mocked together from the old planks and lots of silicone. The case about the frame was dropped on Pella’s side btw.
I feel like we got scammed of thousands of dollars to get a window worse than the 30 years old around the house! Attaching the photo of the cracked window installed initially, an amazing silicone frame and the video of the window whistling.

Update:
We were contacted by Pella after this review. Their person came and found out that besides the issues I described, we had a cracked insert frame and a malfunctioning latch. They promised someone would contact us about the repairs.
The only attempt of contacting us since was them sending some table showing that our cashier check was “returned” in June (mind it’s January) - we never get those money back.
Now we have to invest even more time into figuring out what happened and who took the money leaving us with a broken Pella window.
Sue W Hurley
From the very first meeting the process for transforming a screen porch to a sun room was almost flawless. Chris the sales rep quickly gave us a great option. No high pressure sales - just quick to what we could install, price, and financ…
View full reviewShow less
From the very first meeting the process for transforming a screen porch to a sun room was almost flawless. Chris the sales rep quickly gave us a great option. No high pressure sales - just quick to what we could install, price, and financing options. The timeline was on track for delivery and Jimmy the installer is great. In addition Jimmy’s work is flawless. The room exceeded are expectations! We would definitely use Pella again for any future projects.
Eric Helt
Alex out of Pellas Durham office was an absolute pleasure to work with and was extremely thorough. our windows were just installed and completely changed the appearance of our house both inside and out. we couldn't beore pleased and highl…
View full reviewShow less
Alex out of Pellas Durham office was an absolute pleasure to work with and was extremely thorough. our windows were just installed and completely changed the appearance of our house both inside and out. we couldn't beore pleased and highly recommend working with Alex and the Durham team.

Write a Review

Share your experience with this business. Reviews are moderated before they appear publicly.

Frequently Asked Questions

The showroom supports full-home window replacements, single-room upgrades, and select commercial projects. Staff help with measuring, product selection, and coordinating installation with the appropriate team.

Yes, the team can provide product details and documentation for submittals when specific styles or materials are required. They can also coordinate measurements and specifications to align with review guidelines.

A representative discusses goals and budgets, then schedules an in-home visit for measurements. After that, you receive a detailed proposal outlining products, timelines, and next steps.

The showroom offers multiple material choices along with glass, grille, and hardware options. Energy-efficiency and noise-reduction packages can be discussed based on the needs of your space.

The coordinated crew will confirm access, protect work areas, and install according to the plan. After installation, they review operation and care basics and outline any follow-up steps if needed.
 Verified Listing

Opening Hours

  • Monday 8:30 AM – 5:30 PM
  • Tuesday 8:30 AM – 5:30 PM
  • Wednesday 8:30 AM – 5:30 PM
  • Thursday 8:30 AM – 5:30 PM
  • Friday 8:30 AM – 5:30 PM
  • Saturday 10:00 AM – 3:00 PM
  • Sunday Closed

Request Service

Business Details

Business Rating
4.80 (570 reviews) Pro Listing
Address
3252 S Miami Blvd Suite 107, Durham, NC 27703
Business Type
Window Installation Service
Website
https://www.pella.com/locations/nc/durham/
City Page
Window Installers in Durham, North Carolina

Looking for more window installers in Durham?

Compare local businesses, customer reviews, and featured providers across Durham.

Browse Durham Window Installers

Location Map