Business ProfileWindow Installers in El Paso, Texas
P-Tek Door & Window Company
P-Tek Door & Window Company
P-Tek Door & Window Company is a factory-direct supplier of custom vinyl windows and fiberglass doors for residential and commercial projects, including custom homes and large multi-unit developments. It serves projects across Texas, including El Paso, and supplies large projects nationwide.
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Business Highlights
- P-Tek reports over 20 years of combined experience in the window and door industry.
- The 96 Series is NAMI certified for structural performance.
- The 25 Series is independently tested and certified through NAMI.
- The 700 Series is independently tested and certified through NAMI and NFRC.
Service Area
Texas: Paris, Northeast Texas, Dallas, Fort Worth, El Paso, Tyler, Texarkana, Longview, Sherman and Greenville; large projects nationwide.
Active Business Listing
P-Tek Door & Window Company is one of 11 window installers ProsGrade lists in El Paso, Texas.
Active
Public local listing
Listing details
7 services listed, including Vinyl windows, 96 Series windows and 25 Series windows. Open weekdays, closed on weekends. 34 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How P-Tek Door & Window Company compares with the other 10 window installers on ProsGrade in El Paso, using public Google ratings and review counts.
- One of 11 El Paso window installers on ProsGrade.
Services Covered
7 services- Vinyl windowsSingle-hung, side-slider, picture, casement, awning and specialty-shape styles.
- 96 Series windowsSide-load single-hung, picture and horizontal-slider configurations.
- 25 Series windows3¼-inch frames reinforced with galvanized steel; double-pane clear, obscured, Low-E or tempered glass.
- 700 Series windowsCasement, awning and picture configurations; dual weatherstripping around each sash.
- European tilt-and-turn windowsInward tilt for ventilation and full swing for cleaning.
- Fiberglass entry doorsWood-grain styles; customizable panels, door glass, finishes and hardware.
- Patio doorsSmooth operation.
Reviews
What customers say
Customers praise product quality and describe the staff as helpful and attentive with orders. One customer reports patio flooding after installation; the company returned and the customer says it was “fixed,” but the screen doors remained difficult to operate and follow-up about promised replacements received no response. Another customer reports that a door was placed incorrectly and would not close properly, and says the warranty and replacement promises were not honored.
Customer Reviews
Saul Ambriz
Great products and great staff. Friendly and willing to help get you what you need. Window quality is superb .
Ezra Gomez
I've been working with different window brands for 6 years, and I can say that the quality of the products P-Tek provides has been excellent! Humberto and Carlos have been extremely attentive with each of my orders! 100% recommended.
Joe Mais
For my custom size windows, I got them in 3-4 weeks. They’re good quality and even better prices! Everywhere else quoted me 2-3 times more and 6-12 weeks. Happy to refer them to my friends and family. Alberto really took care of us.
Cyndee Zapien
March 2021 we had P-Tek install new Patio sliding doors. From the beginning they have been quite the difficult ordeal. First time it rained after the installation, our patio flooded. After contacting them they finally showed up and “fixed” it. Additionally, from the get go the screen doors were difficult to open and close properly. We reached out to Humberto many, many times about 2-3 months ago, finally got a hold of him and he came by and said he would order new doors and he would take care of everything. He told us it would take about 2 weeks for the new doors to arrive. We’ve tried contacting him to no avail. He doesn’t answer any of our calls. We called the office and spoke to The manager and he said he had no idea what was going on and promised to get back to us once he found out. We are still waiting for a response from anyone at P-Tek. They were quick to charge when we wanted the doors installed but now we can’t even get a phone call answered.
Henry Gutierrez
I hired them to do work on my doors they were placed incorrectly and the door will not close correctly. They offer you warrantee they will not honor. The sales person goes on about how they are guaranteed for life from manufacture defects but again they are not honored they will fight you on it for as long as possible. Promises were made about the doors being replaced but were never kept. Do not do bussiness with them. These "good" reviews just seem to be family members. Do not trust this shady behavior.
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Frequently Asked Questions
Does P-Tek install its windows and doors?
No. P-Tek does not perform installations; qualified contractors handle the work, and the company can recommend installers.
What lead times does P-Tek give for large residential projects?
P-Tek states a 3–6 week lead-time range for large residential projects.
What is the maximum custom window size P-Tek offers for large residential projects?
For large residential projects, it offers custom window sizes up to 5 by 10 feet.