Business ProfileVerifiedWindow Installers in Fairhope, Alabama
Custom Millworks, Inc.
Custom Millworks, Inc. helps customers design door, window and trim packages to fit a home's architecture in Fairhope. John H. Williams founded the business, and the family began in millwork more than 45 years ago.
Featured Window Installers in Your Area
Compare a few featured businesses in this area.
Business Highlights
- It is family-owned.
Service Area
Based in Fairhope.
Public local listing. Custom Millworks, Inc. is one of 8 window installers ProsGrade lists in Fairhope, Alabama.
Listing details
3 services listed: Replacement historic window sashes, Vinyl windows and Moldings. Open weekdays, closed on weekends. 31 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Custom Millworks, Inc. compares with the other 7 window installers on ProsGrade in Fairhope, using public Google ratings and review counts.
- Has more Google reviews (31) than 5 of the 7 other Fairhope window installers on ProsGrade.
Services Covered
3 services- Replacement historic window sashesCustom.
- Vinyl windowsSurplus inventory.
- MoldingsStandard and custom; for interior and exterior use.
Reviews
What customers say
Several reviewers describe communication and fulfilment problems, including weeks without callbacks, a material order that could not be located and long waits for door work. One customer reported a door delivered in the wrong size that had to be slammed to close after it was cut down, and said the repair or replacement remained unresolved. Another praised the wood selection and delivery driver Tony's professionalism.
Customer Reviews
Hector Rodriguez
Great company and excellent choice of wood very professional and determined delivery driver named Tony!! Thanks for your service
babette mertel
I have a door on my house that was brought 12 years ago by my builder for the house. I called about it because the inside of the door was rotting, the window was not sealed properly. I went out to the company 3 times and everytime the salesmen were at lunch 10:00, 11:00 and once at 12:30. I understand maybe 2 but 10 please. All, I wanted was to see if I could get it repaired and about getting the parts. Finally a salesman named Terry called me and told me to take the parts off that were bad and maybe they had them, I'm 70 years old, plus if I took them off it would be 6 weeks to get them, and if they could get them 4 to 6 monthsfor a new door. So, after 3 weeks I finally called again and got another salesman to call me back, and he said he would come out but it would be after the 4th of July. I said no problems, so I waited and called them back the week after the 4th and got Terry again, his reply when I said the other salesman said he would come out was, "We'll it wasn't him and would not come out and measure the door and look at it, it wasn't his job I would have to call back and talk to another salesman. I will never get anything from them and if someone I know is thinking about it I will tell them they will regret it. I have a lot of friend who works in the construction business and they could not believe they did it.
Brady Larsen
I would rather drive to Texas to buy lumber than to wait around on this joke of an office. Never again will I order anything from this poorly ran company. They told me they would have my material ready a week after I paid for it. Here we are a month later and they can’t even locate my order after not answering my phone calls or having anyone call me back for weeks
Write a Review
Share your experience with this business. Reviews are moderated before they appear publicly.