Buy Wise Windows & Doors

Karen McBride on Buy Wise Windows & Doors

In late 2025 we had a kitchen window we decided to replace. We wanted a window with the blind built in. After consulting with Dave, we chose the one we wanted and placed an order. Last month, Dan installed the window and did a great job. We are very happy with the new window and were treated like A+ customers from beginning to end. Highly recommend Buy Wise Windows & Doors.

Amanda Clayton on Buy Wise Windows & Doors

I recently had the pleasure of working with BuyWise specifically Lucas, for new doors and windows in my home. From start to finish, the entire experience was seamless. The team was professional, and incredibly knowledgeable. They helped me choose the best options for both style and energy efficiency, and the installation was done with precision

I also appreciated the communication throughout the process; I was kept informed but felt at times I needed to reach out for timeline updates. We were undergoing a full renovation at the time so my job needed more of a timeline update than most jobs. We had a small delay in materials from the supplier but that was beyond their control.

I highly recommend BuyWise and team to anyone in need of door and window solutions. Exceptional products, fantastic service, and a great overall experience

Christine Sutherland on Buy Wise Windows & Doors

Buy Wise Windows and Doors did exceptional work on our home over the last year. It started last winter when some windows needed urgent replacement. I had 5 different companies come out and provide us with quotes for the work and found Dave, the owner, to be the most honest, well-priced, and transparent when it came to what was a priority and what could wait. This fall, we had the remaining windows and our front door replaced and I am so happy with the look, size, and aesthetic for our house. I cannot understand the negative reviews as I have had nothing but positive interactions from Day 1. This is a family run business right down to the beautiful dog who greets everyone that comes into the office and I wouldn't hesitate for a second to give them my business again.

Wendy Baldin on Buy Wise Windows & Doors

BuyWise Windows and Doors provided exceptional service, quality products, and unbeatable value for money when we had all of our home’s windows and doors (front and back sliding) replaced October 2019.
Lucas provided timely correspondence and took the time to answer the (seemingly) millions of questions we had before, during, and after the installation. Lucas also took the time to digitally alter (from photos we took) what our home would look like based on our selections (so we could in effect “see before we bought”). Amazing!! I highly recommend BuyWise! Thank you!

Stephanie Ewing on Buy Wise Windows & Doors

Buyer Beware! Last year we hired Buy Wise Windows & Doors to replace 18 windows and three doors in our home. We dealt with Lucas d'Entremont, the owner's son. We made it very clear that we had hired them because they sold both windows and doors and we wanted them to all look the same. The quality and aesthetics of the windows and doors were discussed on several occasions; we made it clear that the value and look of the house was important to us. During the installation we had two issues. One of the windows would not fit, and after catching them hammering on the window to force it in so tightly that it would not open or close, we insisted Buy Wise order a new window that fit the frame. While they did it, they argued with us and clearly let us know that this irritated them. They asked us if this window could be invoiced separately so they could get paid quickly for the rest; unfortunately we agreed. The second issue is that the windows and doors do not match each other in colour. The windows are one colour white and the doors are such a different colour of white that they look blue/grey in comparison; a very obvious contrast. This is particularly problematic since our living room windows are immediately adjacent to the French patio doors, so you look at white windows and blue/grey doors at the same time. When we pointed this out to Lucas, after the first door installation, he convinced us that it was the lighting at that time of day, and the difference in surface area that was tricking our eyes and it would be fine. The next day, different lighting and quiet time to reflect, it was clear that we had been mislead. When we brought it up again, we were told that it was not his fault, we should have known better and asked for a custom finish, and now it was up to us to (at our expense) paint the doors to match the windows. We had just paid Buy Wise Windows & Doors $30,451.79 for new windows and doors. How were we to know that they would not be the same and why should we now have paint our brand new doors with a "white" paint that will never be as durable as the factory finish, to match the new windows that we bought from the same company (Buy Wise)? We should have been informed beforehand that the windows and doors come from different manufacturers and will not match in colour. We tried very hard to give Buy Wise every opportunity to negotiate a satisfactory solution to the problem, including involving lawyers. During the negotiations, our lawyer advised us no to pay for the last re-ordered window ($1,382.63) while we work things out. Instead of acting in good faith, Buy Wise Windows and Doors spitefully accelerated the dispute by voiding the Lifetime Warranty on all the windows and doors, including the 17 windows and 3 doors that we had paid for. In doing so, they have just devalued the entire $30,451.79 project. Their motto is honesty - integrity - quality.......this has not been our experience at all. We would hate for anyone to go through and lose what we have.

Addendum June 2022:
It has been 2 1/2 years since Buy Wise Windows & Doors installed the wrong colour doors and we are continuing to have trouble with this company. The doors have multiple defects. The handles do not fit tight to the doors and have scratched the paint. The doors freeze shut every winter making them impossible to open some days. The paint at the bottom of the door has begun to peel from the freezing defect. And now, in less than three years, the hinges on the interior side of the doors are starting to rust. We are so incredibly disappointed in this product and this company.