Rogers Windows Inc is a Lexington, Kentucky-based manufacturer supplying vinyl windows and patio doors for residential projects, supporting local builders and homeowners with product selection and ordering.
Local manufacturing offers direct product knowledge and the ability to match common sizes for Central Kentucky homes. Customers note responsive follow-up on minor issues and long-term durability on past installs. Weekday counter hours make it straightforward to place or pick up orders.
Lexington and surrounding Central Kentucky communities.
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Manufacturing and supply of vinyl windows and sliding patio doors for residential new construction and replacement; product selection help; order coordination with builders and installers.
We put Roger’s windows in our new home, in the winter time they sweat so much we have to wipe the m daily so it don’t rot the trim around the windows, they are double hung with LowE, steer clear go with another brand
Owned and ranby some of the best, honest and genuinely just really good people that care about their clients, care about providing great windows, and they take care of their employees
I Had their windows installed several years ago. I was pleased with them then and they have held up really well.
I have used Rogers Windows products on over 100 projects since 2012. I've had very few problems, and the ones that I have had were minor and have been taken care of promptly. Good people to deal with. I buy with confidence.
So have them make a sliding door which was nice. Get it home and putting it in and one of the screws that adjusts the rollers is stripped completely out. Call to let them know about the issue and they casually blow it off as almost normal and even more upsetting don’t even apologize that the new piece I just received was damaged and now I need to bring it back 30 mins away for a “2 min” fix. Would a “we’re sorry that happened” be so bad for them to say. Would have been nice to have had that 2 min repair earlier when they should have checked the part. They did offer to send me a screw so I can repair their defective work which is unreal. So I would advise be aware if they act this way on this part I would expect them do it on a more expensive one as well . I say move on and in my dealing with them I will never reuse and warn others of the lack of customer service and apparently normal defective work. All of this could have been diverted if they would have shown a little empathy.
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