Mid-West Glass is a local glass and window provider in Midland, Texas offering residential and commercial services. Contact the office for scheduling and current product availability.
Local presence, a reachable storefront, and the ability to handle both residential and commercial glass needs. Contact the office to discuss project details and timelines before scheduling Local experience that helps homeowners across Midland, Texas compare a more region-aware provider.
Midland-based with service to nearby communities in West Texas; call to confirm coverage for your address.
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Services appear to include replacement windows and glass, shower and interior glass, and commercial storefront or glazing work. Call to confirm scope, timelines, and product options.
Customer feedback is mixed. Positive notes mention professional workmanship, helpful staff, and straightforward experiences. Negative reviews cite communication issues, missed appointments, and concerns with fit and finish on some installations. Prospective customers may wish to clarify timelines, scope, and follow-up before booking.
We had an excellent experience with Mid-west Glass!! If you're looking for someone to get the job done right, give them a call! We had a little hiccup in the beginning but no big deal! I've dealt with a lot of glass companies in town because I am a manager for a local company. I've never had it this easy or dealt with a friendlier bunch!Thanks again,Theresa
Terrible communication. When transferred to the office manager, she sounded less than enthused to even speak to me. She didn't know where I was calling from or what I was inquiring about and immediately had a tone change when I introduced myself. I just had a few questions about where your team services and some pricing if available. Wouldn't recommend.
Midwest was extremely professional, affordable, and provided high quality work. Would 100% recommend to ANYONE in need of their services!
We had midwest glass complete the glass on our custom shower in our newly remodeled master bath. When the contractor came to look at the job they did, he observed that the gap between the shower door and the glass shower wall was too big and was leaking water through the gap when the shower was on. There was also a 3 inch scratch on one of the main glass pieces, and the silicon on one of the main shower walls did not hold and the wall was loose. We called 5 times and were directed to Dan, but he never returned our voicemails. We were given Dan's email and he never responded after 3 emails. After dealing with no response and no help for SIX MONTHS, a representative finally showed up to look at the shoddy work. Dan shared that they would split the cost of the scratch with us 50/50 because it was no longer under warranty because it took so long for us to contact them. In reality, we tried 8 different times to make contact, and Dan did not return our calls or emails. They also stated the gap in the door was normal and they would not fix it, although our contractor who builds showers for a living thought differently.IF YOU WANT SHODDY WORKMANSHIP, ZERO FOLLOW UP OR RESPONSE, AND NO HELP MAKING SURE A JOB IS COMPLETED PROPERLY, USE THESE GUYS. IF YOU DON'T DESIRE FRUSTRATION, HEADACHES, AND WASTED MONEY, I WOULD RECOMMEND STEERING CLEAR. We are having to pay for their terrible customer service.
called and sceduled to have a window replaced they never showed up cant seem to get anyone on the phone just a endless string of voicemails would not recommend
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