Mid State Door & Window Co

Mid State Door and Window did a great job replacing the glass on my 2nd story window after a hawk hit it and broke it (the hawk is okay!!). They came within a few weeks of giving me a quote once the glass had been manufactured and installed it quickly and professionally. They even helped repair the window trim after it had been damaged from the hawk as well. Thanks Julio and Howard from Mid State Door and Window!

Inconsistent communication and unreliable pricing I went out of my way to confirm pricing with two Mid State reps, Ethan and Nik, before scheduling a visit - giving full details to avoid wasting anyone’s time. Both assured me the range was accurate and wouldn’t vary more than $50, even after seeing the window in person and taking the same measurements I’d already sent. Despite that, the final estimate came in about 30% higher, without explanation, and not even for the upgraded window we had discussed. When I asked about the increase, a third rep, Jeff, stepped in and said only that “the configurator” determined the price. It’s now been 12 days with no reply from him to my polite follow-up. Disappointing experience and a waste of time given the lack of consistency and follow-through.

I needed repair for the window screens and glass for security storm doors. The handyman who did my house renovation highly recommended the Mid State Door & Window, Inc for its quality works and great staff. My interaction with the staff, Mr. Ethan, about the screen repair and turn around time to get it ready, was impressive. I was very impressed with Mr. Ethan's excellent customer service. He was patient and professional in handling my orders for the screen repair needs. I will recommend this company to friends and neighbors. E. Kunnu

Mid State is the only place I’ll recommend windows in the future! The windows are gorgeous, the process was seamless and the team is fantastic. I didn’t want in home, hours long sales pitch, but I wanted good quality windows. Mid state is family owned and real, genuine people, from the showroom to the onsite measuring to the crew who does install, you can tell they all care about the work they do and enjoy having satisfied customers! They are the largest distributors in Tennessee of Provia windows and that means you’re not waiting for months to get your windows and they are all custom made for your home.