Local manufacturer-installer offering vinyl window production, replacements, and service from Niagara Falls. Known for clear communication and careful installs.
Customers cite clear communication from sales through billing, careful installation, and respect for homes during work. Projects are coordinated from product selection to final clean-up.
Niagara Falls and surrounding Niagara region; call to confirm your location.
Services include consultation, measuring, custom vinyl window manufacturing, replacement window installation, trim and finish work, and service calls for adjustments.
Recent reviews frequently mention helpful product guidance, timely scheduling, careful installation, and good communication from sales and office staff. Several customers note clean work areas and attention around specialty glass. A minority of feedback raises concerns about window fogging and warranty eligibility, indicating experiences vary. Overall sentiment trends positive with many long-form, detailed compliments.
We have had over 20 windows done by Ac vinyl. Fabulous company. Quality products. Always done in a timely manner with professional and pleasant staff. Highly recommend!Lauren and Chad Eatock ??
I had many AC windows installed a number of years ago, and every single one of them now leaks through the double pane and there is condensation between the panes. I have a signed warranty, which they wouldn’t honour because I hadn’t sent it in to them after they were installed. I sent them a copy of the warranty and they said it was not valid. I would strongly suggest avoiding these windows.
Fantastic company and product. Mike went through all the options with us and made sure we had the best window to meet our needs. Bob and his crew did a great job with the installation and took their time around our stained glass windows which we really appreciated! Communication was excellent. We can’t thank them enough.
From the initial meeting with Mike, who went through all of our questions without any hesitation and very clear product outline, to the installation team led by John and his family who did amazing workmanship and clean up afterward, to the billing person Nikki, who is very clear and on top of what needed to be done for this job and a subsequent job of replacing glass from a previous installation 20 years ago, a definite 5 stars for everyone. Great work, on time for a reasonable price. Can’t ask for much better!
Why 5 STARS? Simple, product made here, Niagara Falls Ontario! Salesman, Mike is very knows the product and competition very well. Bob the installer has very good public relations, highly experienced in all of the installation and supervisor and team building skills are dynamic! I will and have recommended AC Vinyl too many others. Thank you very much Frank and all of the staff for your complete service and product!
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