Rochester Windows & Doors provides guidance and installation for residential window and entry door replacement from its location at 107 Norris Dr, Suite A in Rochester, NY. The team emphasizes clear estimates, product knowledge, and organized, respectful on-site work.
Clear communication from estimate through installation, organized scheduling, and attention to keeping work areas tidy. Local presence with a dedicated point of contact for questions before and after the job.
Serving Rochester and nearby communities across the Greater Rochester area.
Services include replacement and installation of residential windows and exterior entry doors. The company assists with material choices such as vinyl, wood, and fiberglass products and completes measurements, ordering, and on-site installation.
Customer feedback often highlights knowledgeable, non-pushy consultations and helpful product guidance. Reviews note professional, courteous installers who work efficiently and leave the area clean. Several customers mention timely completion and smooth coordination. A small number of critiques cite dissatisfaction with specific door details and finish work.
Had an estimate with Zack and he was fantastic. Very personable, great knowledge of the product and the work that needed to be done.
Mike Bow was knowledgeable, easy going and Not pushy. Looking forward Ensemble Door and Acclaim windows.
I recently had a new back entry door installed by Rochester Widows & Doors, and I am truly pleased with the results.The entire experience was smooth, from the initial selection process with Sarah, to the final installation. Phil, the installer, was professional and courteous. He worked efficiently and respected my home, ensuring the work area was clean when finished. The work was completed within the promised timeframe, and I am happy with the outcome. The door looks amazing and is a great update to my home.I would definitely recommend Rochester Windows & Doors to anyone needing door installation or replacement services.
My experience with this company was deeply disappointing. Initially, I was quoted for a custom door, but when the door was installed, I realized the signed contract was for a standard door. To my shock, they reduced the height of my for by 4 inches.While the oak color of the door was acceptable, the screw hole gray plugs are an eye sore and they detract from the overall appearance.Moreover the seam in the outside trim is awkwardly positioned ring in the center of the door; this is unacceptable for custom installation.I sincerely hope the door performs as expected, as I have no desire to deal with this company again.
Had a great experience replacing all the windows in my home. I love my new windows, and the company was extremely professional and communicative. I would hire them again in a heartbeat.
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