Specialty Windows is a Spokane, Washington-based window installation and glass replacement provider offering measurement, ordering, and installation for residential and light commercial needs.
Local shop presence makes it straightforward to coordinate measurements and pickup. Weekday hours support contractor and homeowner schedules. Projects can be scoped for single windows or full-house replacements Local experience that helps homeowners across Spokane, Washington compare a more region-aware provider.
Primary service area is Spokane, Washington and surrounding Spokane County communities, with projects scheduled during weekday business hours.
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Services include window installation, window replacement, insulated glass unit replacement, single pane glass cut-to-size and set into frames, sliding window and latch repairs, and on-site measurements.
Customer feedback is mixed. Several reviewers mention helpful assistance with glass made to size and installed into existing frames. Critical reviews cite delays in scheduling, lack of follow-up on quotes, and concerns about cleanliness and completion timelines. Communication and timeliness appear to be recurring themes, both positive for helpful staff and negative for responsiveness.
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Chad was very helpful with getting our glass made and installed into the frame of our broken window.
Unbelievable. Jon came to my business, we had a great conversation and he was very positive about helping us with our needs. He left that day, assuring me he would get a bid to me in the nest few days.And then he completely ghosted me, even after I reached out multiple times for a few weeks asking for an update on the status of the bid. Incredibly unprofessional. I even left messages asking him to at least confirm that he was not interested in the project, and nothing. I wasted over 3 weeks waiting for him, only to have to go and find another company to start the process over again.
This company has been a complete nightmare!! We have been waiting months for our alleged 2, max 3, day job to get completed. It’s a simple home window replacement job. They installed windows that did not close/latch properly- they took weeks to come back to assess. They have left a huge mess anytime they have showed up on our property- very unprofessional to say the least. We have been waiting several months to have new windows replaced after they finally agreed that new windows are supposed to close properly. Well this company is so amazing that they had the windows delivered to our house- not with our knowledge or apparently theirs?? We had to lug the huge windows into house- they are heavy and last I checked NOT my job. The best part is they won’t return any calls!! We have even spoken with the owner himself, Mark. He guaranteed a call by Thursday- great at saying but doing nothing!! I think this company may assume we are installing our new windows ourselves??? AVOID dealing with this nightmare company!
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