Business ProfileVerifiedWindow Installers in Whitby, Ontario
Monroe Auto
Monroe Auto is an automotive shop in Whitby, Ontario, offering auto-glass repairs and windshield replacement, camera calibration, RV service and general vehicle repairs. It began in 1994 with stone-chip repair kiosks and operates from its Hopkins Street location.
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Business Highlights
- Monroe Auto describes itself as family-owned.
- Monroe Auto offers free vehicle pickup and mobile service, weather permitting.
- Monroe Auto says it has a full-time, on-site licensed mechanic.
Service Area
Whitby and Oshawa.
Public local listing. Monroe Auto is one of 12 window installers ProsGrade lists in Whitby, Ontario.
Listing details
6 services listed, including Auto-glass repair, Windshield replacement and Windshield camera calibration. Open Monday to Saturday. 320 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Monroe Auto compares with the other 11 window installers on ProsGrade in Whitby, using public Google ratings and review counts.
- Ranks in the top half of the 12 Whitby window installers on ProsGrade by Google rating and review volume.
- Has more Google reviews (320) than 9 of the 11 other Whitby window installers on ProsGrade.
Services Covered
6 services- Auto-glass repairstone-chip repair
- Windshield replacement
- Windshield camera calibrationcamera calibration to OEM specifications
- RV windshield repair and replacementwhole windshields
- RV service and repair
- Automotive repairs and maintenancegeneral repairs for most passenger vehicles
Reviews
What customers say
Several customers praise quick windshield service, including a same-day replacement and an immediately accommodated rock-chip repair. One customer credits John with explaining the job and notes prompt follow-up while the car was in service; a rock-chip visit also led to two additional chips being fixed through insurance. A dissatisfied customer reports poorer communication and attention to detail since Joe left.
Customer Reviews
Andre K
I used to have great experiences with Monroe Auto, but unfortunately things have really gone downhill since Joe left.
Joe used to run the place with professionalism, honesty, and great customer service. Since he’s no longer there, the quality of service and overall experience just isn’t the same. Communication has become poor, the attention to detail seems lacking, and it feels like the shop has lost the standards it once had.
It’s disappointing because this used to be a shop I trusted and recommended to others. Hopefully management can turn things around, but right now it’s not the same place it used to be.
Christian Nardi
Thank you Jim, John and the team at Monroe Auto!
I needed my windshield replaced and they were able to get me in and out the same day. The service was professional, fast, and the quality of work was great. I would recommend Monroe Auto for anyone in Whitby, and the surrounding area!
Bhargav Bhavsar
Had an excellent experience with Manroe Auto/Standard Glass. I went in for a windshield replacement and John explained the whole process and gave me assurance that he would personally look after the job. He was very transparent (no hidden charges). The price quoted was very reasonable. The windshield replacement and calibration was done very professionally. The team followed up with me promptly while the car was in service. The whole process went very smooth.
Very trustable. I highly recommend it. And I will be going to these guys for any future repairs on my cars
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Frequently Asked Questions
Does Monroe Auto help with insurance for windshield chip repairs?
Monroe Auto says it offers deductible assistance and free stone-chip repairs through insurance among its auto-glass benefits.
How does Monroe Auto handle cameras mounted to a windshield after replacement?
For vehicles with a windshield-mounted camera, Monroe Auto performs calibration after a new windshield is installed to restore proper functionality and OEM specifications.