Mid Atlantic Roofing Systems, Inc

Mid Atlantic Roofing is the company who installed a brand new roof on our home 6 mos prior to our purchase and we were told there was a warranty. Fast forward a few years later and we find there was no flashing installed leading to rotten wood as water was running down the side of the chimney. Now another few years later and we have found the same issue in the front - no flashing- rotten wood under the shingles, siding and fascia. When I called them to find out about the warranty I was told sorry its only for 3 years and it would be $250 to come out and assess the damage. I asked for a manager to call me and was simply ghosted. Here you have a company who doesn't install flashing and could care less about backing their work. It's costing us thousands of dollars as we find hidden damages from their shoddy work. Shame on you.

Mid Atlantic was great to deal with. A Mid Atlantic rep, namely Jack, was here when my insurance claims person was inspecting the roof. Jack was instrumental in making sure I received the correct amount for the roof replacement job. Overall, the roof looks great and am very satisfied with it.

Extremely unprofessional company. As you can see from the pictures, they drove through my yard instead of using my driveway. They got one of their trucks stuck in my yard and had to have it towed out, while leaving ruts in my yard and mud splattered on my house. They also broke my gas grill, and at first admitted to it and offered to either replace it or give me money off my bill to replace the grill. They didn’t do anything to fix my yard, but weeks later after I had to reach out to several people at the company, they sent someone out to throw grass seed and straw over the ruts, and that’s all. Then I got a bill with only $50 off an almost $10,000 bill for my grill damage replacement. When I complained, I got the run around. I was then told that they didn’t break the grill, that a fallen tree broke the grill, and they were just giving me money off in good faith. When I refuted the obvious lie, the sales manager then told me that it was my fault that the grill broke anyway, because I didn’t move it far enough away from my house while they were doing the job. Use any other company, unless you want to use this one for a quote only.

There’s nothing short of professionalism with this company. Wesley Stevens left no question unanswered at any point during the process. He gave every option possible and led us in the right direction for our situation. The scheduling and work was absolutely seamless. One days work was all it took for the crew to better our home. If you need a roof or necessary accessories please reach out to this company first!

These guys were great! Everything went along smoothly and the crew who installed the roof were experienced. No mess afterwards. Wesley the salesman kept us up to date through the whole process. If you need a new roof and gutters, I highly recommend this company