Showroom-based flooring retailer providing sales support and coordinating installation for area homeowners and small businesses. Customers can review samples in person and arrange site measurements and scheduling through the Aurora location.
Local showroom access with materials you can see in person. Guidance on matching products to room use and budget. Appointment-based service to review options and plan installation steps.
Aurora and surrounding Fox Valley communities; call to confirm service to your address.
Flooring product selection, in-home measurements, and installation for materials commonly including hardwood, laminate, vinyl plank, tile, and carpet.
Recent reviews are mixed. Positive comments mention helpful guidance from staff, consistent communication during projects, and finished results that met expectations. Critical feedback notes installation issues on some jobs and challenges resolving punch-list items. Scheduling taking longer than first estimated also appears in a few reviews.
Defective floors and bad install job, is what others are telling us! Our floors are all separating. Do NOT recommend! We are going to have to have our entire 1st floor floors replaced by another company
The Flooring Guys of Illinois do amazing work. Brian was amazing to work with and provide his expertise to our project. The crew that came out was great to work with. They kept us up to date on their progress and do amazing quality work. Will absolutely be coming back to finish the rest of our floors.
I could not be happier with the job that was done here at my home. I went with the Vinyl planking that Brian recommended and it looks great. The installer was the star of the show, he worked really hard to complete this fairly large project and his work was that of a true craftsman. I would use these again ANYTIME I look for flooring. Well done Brian and team!
Our experience with this business was great until the guy they sent to do our tile job did not want to notch out where the plumbing was and go around. Instead he instructed us to get our plumber out to move the plumbing to make it easier for him to install. Now since our fixtures won’t fit they won’t work with us to fix the issue without paying them more money. Save your time and money and pick a different contractor.
Hired Flooring Guys of Illinois (Aurora) to install carpet in two bedrooms and a bonus room along with solid hardwood floor in a hallway, laundry room and bedroom closet. We tore out all the old carpet in all mentioned areas. Told by Brian installation would take one day. Knew enough to know it would take longer. Took 2.5 days. Ok, no big deal. The final day of installation was a Saturday. Workers seemed to be in a hurry to complete the job. About 8-10 gouges in the closet wall from the wood being installed. A few in the hallway And laundry room also. Some would be expected. Glue on wood floor left after installation. When the 1/4 or shoe was installed after wood installation there a places where the shoe is 1/4” to 1/2” from meeting up to the door trim as expected. Like I said work was completed on a Saturday. We paid half up front and went to the store the next Monday to pay the remainder. Note on the door store was closed. I called the store the next day and talked to Brian the owner. Told him I wanted to pay off the remainder of my bill. No problem but not once did he ask if we were happy with the work completed on our home. I would think he would want to know!!! Another sticking point for me was he never came to check on his workers or their work the 2.5 days they were at our house. We had carpet replaced and wood floor installed on the main floor of our home 6 months earlier but went with The Flooring Guys from a recommendation. Probably not a great decision.
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