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Business ProfileFlooring Contractors in Chicago, Illinois

A-American Custom Flooring, Inc.

Listed in Chicago 104 reviews

A-American Custom Flooring, Inc.

A-American Custom Flooring, Inc. is a Chicago flooring distributor offering unfinished and prefinished hardwood, luxury vinyl planks, tile and stone. Its unfinished hardwood selection includes domestic and exotic woods with customizable stain and finish choices, and its Chicago showroom spans 5,000 square feet.

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Business Highlights
  • The company reports more than 30 years of dedicated service.

Service Area

Chicago and Niles.

Active Business Listing

A-American Custom Flooring, Inc. is one of 12 flooring contractors ProsGrade lists in Chicago, Illinois.

Active
Public local listing
Listing details

5 services listed, including Unfinished hardwood, Prefinished hardwood and Luxury vinyl planks. Open Monday to Saturday. 104 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How A-American Custom Flooring, Inc. compares with the other 11 flooring contractors on ProsGrade in Chicago, using public Google ratings and review counts.

  • Has more Google reviews (104) than 7 of the 11 other Chicago flooring contractors on ProsGrade.

Services Covered

5 services
  • Unfinished hardwoodDomestic and exotic woods; customizable stain and finish.
  • Prefinished hardwoodBarlinek and Kahrs.
  • Luxury vinyl planksKahrs Click 5mm Wood Collection.
  • Tile and stoneTiles sourced from Italy, Spain and domestic suppliers.
  • Flooring accessories

Reviews

What customers say

Recent customers praise helpful, patient guidance with flooring selections and questions. Two customers specifically credit Cristina with helping them choose colors, while one credits Danny with addressing a concern about prefinished wood by finding an unfinished alternative. A contractor also reports that the board lengths in a hardwood order did not meet expectations.

Customer Reviews

Nicole Alvarez

Everyone was so pleasant and helpful, especially Cristina. She really went above and beyond to make sure we got the right style and color. I would definitely recommend this place for any of your flooring needs. Would definitely be coming back for our next project!
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D. Chicago

Danny Pop was helpful, professional, and patient. He went out of his way to help me resolve a concern with pre-finished wood flooring ordered, and found an ideal alternative. Ultimately, we found a beautiful unfinished wood flooring, which is perfect for my home. I appreciate his thoughtfulness and patience throughout.
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Megan Johnson

Cristina was great to work with and a huge help in choosing a color for my floors. She was so patient and helpful to answer all of my questions. I would highly recommend buying from this store and the excellent customer service!

Eric Reichert

Christina & David are the best! We have placed several orders through this location. They make the purchase process simple and always make sure we review the order to understand exactly what is being purchased. Delivery crews are always helpful and respectful as well. I highly recommend shopping here. Edit: 12/11/2025 As a contractor who comes here specifically to purchase hardwood, stair parts, and more, you’d hope to be provided with quality product. My last two orders over the last couple months were well over 15k ( around 30-40k total) for 5” width and 7” width rift. Typically there is a premium paid to ensure pieces of wood are delivered between 2’ - 8’ while avoiding any pieces smaller than 2’ entirely. My previous order of around 1300 sq ft has a total of (10) 8’ pieces. The remainder of pieces is no where near what I expected from A-American to provide. I’ll put another update here pending the resolution for my last order. Moving into 2026 I may switch to AB Hardwood or else where if we can’t get halfway decent wood from A-American.
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Deborah Getta

As an Interior Designer, it's essential to have reliable vendors who not only supply high-quality products but also provide excellent customer service. In our line of work, things don’t always go as planned, and having a dependable partner is crucial. Recently, I worked on a project located in Denver while our office is based in Illinois. We arranged for samples to be sent to both locations without a hitch. When it came time to order the flooring, everything was handled perfectly, and the estimated trucking details were provided promptly. However, we encountered a significant problem: the freight company mistakenly delivered our flooring to another job site in a different state, and we received their order instead. This situation could have been quite stressful, but Danny was on the phone constantly, working to resolve the issue with both the manufacturer and the freight company. His dedication and persistence made a world of difference. In the end, we received the correct flooring, and everything turned out well, thanks to Danny at A-American Custom Flooring. I've found them to be truly exceptional in their service, and they will be the first place I reach out to for flooring again in the future.
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Frequently Asked Questions

What is A-American Custom Flooring's return policy?

Returns are accepted within 30 days of delivery. Special orders, closeouts, liquids, and opened or used material are excluded.

How does A-American Custom Flooring ship orders?

Most orders ship by UPS ground or freight.