Metro Flooring Contractors

My flooring was installed just about four years ago, so not exactly new but there is no reason that it should be holding up this poorly. The company refuses to stand by their workmanship or their product. No matter what they promise, just know that the "lifetime guarantee" they advertise is a complete joke. Not a surprise, but still disappointing.

The floor is beautiful until a year later it stopped buckling and I called Metro flooring and they said it’s not their fault. It’s the manufacturing never heard from them again they said they would contact the manufacturer but come to find out. They laid the pool wrong and that’s why it’s buckling. They should’ve made it a different way. I wouldn’t buy from them unless you absolutely sure they’re doing the floor right I I’m getting ready to make a report BBB. and the floor was covered with her area rug the whole time they lied i call them 4 times they said Will call me back and I didn’t so I called again. They said their computers was down. They will call me back never heard no more from them and they write a review. They’re not gonna help. Don’t use them. Your whole statement is false you just don’t want to honor your floor,

We recently had new flooring installed upstairs and new carpeting installed on our staircase, and we couldn’t be happier with the results that Metro Flooring Contractors provided! Erick handled the upstairs flooring project, removing the old carpeting and installing beautiful luxury vinyl tile. His workmanship was excellent — precise, professional, and detail-oriented. The finished product completely transformed the space. Juan took care of our staircase, removing the old carpeting and installing the new carpet. He did a fantastic job. The staircase looks absolutely beautiful, and the installation was clean and flawless. We also want to mention Miguel, who came to our home for the initial consultation. The sales process was wonderful — no pressure at all. He was patient, helpful, and took the time to answer all of our questions thoroughly. As an added bonus — and something very important to us — the turnaround time from the initial consultation to the completed project was impressively quick. We also found the pricing to be more than reasonable, especially considering the outstanding materials and craftsmanship. Overall, we found this company to be extremely trustworthy. Each gentleman provided top-notch service, and both the materials and labor were outstanding. We would highly recommend them to anyone looking for quality flooring and carpeting work.