Business Profile

West River Flooring

Flooring Contractors in Grand Rapids, Michigan
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West River Flooring

Showroom-based flooring retailer providing product selection support, onsite measuring, and professional installation for area homes Serving homeowners across Grand Rapids, Michigan.

West River Flooring business photo 1 - Flooring in Grand Rapids
West River Flooring business photo 2 - Flooring in Grand Rapids
West River Flooring business photo 3 - Flooring in Grand Rapids
West River Flooring business photo 4 - Flooring in Grand Rapids
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Why Homeowners Choose This Business

Customers consistently note helpful guidance in the showroom, prompt measuring, and installers who work efficiently and leave clean results. Scheduling updates and follow-through are mentioned positively, including quick solutions when plans change Local experience that helps homeowners across Grand Rapids, Michigan compare a more region-aware provider.

Service Area

Comstock Park, Grand Rapids, and surrounding West Michigan neighborhoods.

Active Business Listing

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  • Business details
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  • Public contact information
  • Published local profile

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How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Holds a strong position among local competitors.
  • Performs at or above the local average rating.
  • Has more review volume than many local competitors.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Renovation Services
  Carpet Installation
  Installations
  Carpet Showroom
  Flooring Installation
  Residential Flooring
  Floor Measuring
  Stair Carpet Installation
  Basement Carpet
  Sunroom carpet
  Flooring store Grand Rapids
  Carpet Replacement
  In-Stock Flooring

Showroom product selection, in-home measuring, and installation for residential carpet and other flooring types.

Reviews

Customer Reviews

Amy Preston
I had a great experience with West River Flooring from Kim helping me in the show room to Gary coming and measuring and then to Manny and Bryan installing the carpet! They all did an amazing job and I am very pleased with the outcome!
David Jacobs
They did an amazing job. I would highly recommend them. We had a great experience during the whole process from the start to finish. The installer was very professional and would wait for him to be available if we were going to attempt anot…
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They did an amazing job. I would highly recommend them. We had a great experience during the whole process from the start to finish. The installer was very professional and would wait for him to be available if we were going to attempt another project.
FRAN HOWARD
For over 20 years I have always used WEST RIVER CARPET AND FLOORING. From the minute you walk in to the very end of installation I feel very important and know Im in good hands with the staff. Very helpful - installed perfectly - good pric…
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For over 20 years I have always used WEST RIVER CARPET AND FLOORING. From the minute you walk in to the very end of installation I feel very important and know Im in good hands with the staff.
Very helpful - installed perfectly - good pricing
Susan Lukan
We just had our sunroom carpet layed and it's beautiful. We were happy with the experience from start to finish. They were able to steer us towards a good carpet to have with dogs. The price was good. The scheduled installer had an unexpect…
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We just had our sunroom carpet layed and it's beautiful. We were happy with the experience from start to finish. They were able to steer us towards a good carpet to have with dogs. The price was good. The scheduled installer had an unexpected family issue that morning but they called first thing to let us know. They were able to re-work their day's schedule and had another crew at our house not long after the latest initial timetable to complete the job. They were so clean, friendly, and efficient. We love the room and the carpet added so much.
Jeff Larson
Repeat customer - updated our 90’s carpet in the basement (bedroom, family room, hallway). First and only stop was WRF. Sales (Kim) very helpful (and patient). Mark measured promptly and thoroughly. Installers did a super job. Highly r…
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Repeat customer - updated our 90’s carpet in the basement (bedroom, family room, hallway). First and only stop was WRF. Sales (Kim) very helpful (and patient). Mark measured promptly and thoroughly. Installers did a super job. Highly recommend this LOCAL business for your flooring needs!

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Frequently Asked Questions

Yes. Customers typically select materials in the showroom and schedule a measurement visit to confirm quantities and layout. This helps ensure accurate pricing and a smoother installation day.

Customers mention carpet as a common choice and note a range of options suited to different rooms and needs. The showroom team helps narrow selections based on durability, style, and budget.

Reviews indicate the store communicates promptly about schedule changes and attempts to rework the day to keep projects on track. Customers appreciated quick updates and alternative arrangements when needed.

Yes, several reviewers mention staff guidance toward options that handle everyday wear, including pets. The team can discuss materials and features that balance durability, comfort, and maintenance.

Installers arrive with the necessary materials and complete work efficiently, according to customer feedback. Many reviews note clean workmanship, respectful handling of the space, and results that match the agreed plan.
 Not Verified

Opening Hours

  • Monday 10:00 AM – 5:00 PM
  • Tuesday 10:00 AM – 5:00 PM
  • Wednesday 10:00 AM – 7:00 PM
  • Thursday 10:00 AM – 5:00 PM
  • Friday 10:00 AM – 5:00 PM
  • Saturday 10:00 AM – 2:00 PM
  • Sunday Closed
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Business Details

Business Rating
Not Currently Available Not Verified
Address
4627 W River Dr NE, Comstock Park, MI 49321
Phone
Business Type
Building Materials Store
Website
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