Floor & Decor in McAllen is a flooring and building materials store offering a broad in-stock selection and knowledgeable assistance for homeowners and pros. The team helps compare styles, colors, and installation materials to support smooth project planning.
Wide in-stock selection, consistent store hours, and staff who help match colors, finishes, and materials for flooring and bath projects. Customers often note helpful guidance on product compatibility to keep projects on track.
McAllen and surrounding Rio Grande Valley communities along US-83.
In-store product selection guidance, material takeoffs for flooring and tile, advice on compatible underlayments and setting materials, order pickup, and assistance with pricing and availability for upcoming projects.
Recent reviews highlight helpful and attentive staff who guide product choices and explain which materials work together. Shoppers mention clear answers on pricing and availability, plus suggestions that prevent issues with warranties or installation. Several reviews note patient assistance when comparing multiple options. Feedback trends point to strong customer service and product knowledge at the store level.
We went to buy tile and looked at options and their customer service was exceptional . Bea and Ana were extremely helpful thru the sales process. Jorge also gave us the best price for a future project.Great selection on flooring and the best service! Highly recommend.
Lupita did a great job in finding the colors we were trying to put together for our two bathroom rebuilds. She was knowledgeable, kind, and courteous. Ask for her and you will not be disappointed.
Went by Floor and Decor to get some flooring for my room and Jack helped me out really great. Very knowledgeable Very Professional. He made sure that we got everything we needed to make sure the job was done right the first time and he also told us we needed to get some special padding that I did not know that we needed so that the floor lasts a long time and the warranty isn't voided.
Great experience! Iker was very helpful, professional, and patient while I was comparing different options. He answered all my questions clearly and made the whole process easy. Really appreciated the customer service and will definitely come back.
Loved this store, but specially their customer service. Iker was helpful and respectful all around even though i told him i was just comparing prices. Definitely coming back with the quote he gave me and shopping for my house. Managers, he deserves a raise!
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