Local flooring store offering guidance, product selection, measurement, and coordinated installation for hardwood, carpet, tile, laminate, and luxury vinyl Serving homeowners across Mount Pleasant, South Carolina.
Helpful guidance from initial selection through installation. Broad product lines to fit style and budget. In-home sample reviews to match existing floors. Local showroom support and clear scheduling Local experience that helps homeowners across Mount Pleasant, South Carolina compare a more region-aware provider.
Mount Pleasant, South Carolina and surrounding Charleston-area neighborhoods with showroom and in-home visit options.
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Showroom product selection, in-home measurement, flooring design guidance, product sourcing, and coordinated professional installation for hardwood, carpet, tile, laminate, and luxury vinyl. Stair runner planning and installation are also available.
Reviews frequently highlight knowledgeable showroom staff who explain options clearly and help match existing floors. Customers note smooth scheduling, on-time installers, and careful workmanship, including attention to transitions and stair runners. Many mention a low-pressure experience and good communication from selection through installation.
We had an excellent experience working with Stacey Koepenick, from Palmetto Carpet & Floor Coverings, on our new wood flooring. From the very beginning, she was professional, knowledgeable, and incredibly helpful. She took the time to understand exactly what we were looking for and guided us toward the perfect wood floor for our home.Stacey’s expertise really stood out. She clearly explained the different wood options, finishes, durability, and maintenance so we could make a confident decision. She was patient with all of our questions and never made us feel rushed or pressured.What truly impressed us was her outstanding customer service. Stacey stayed in communication throughout the entire process and made sure everything went smoothly. The end result is going to be absolutely beautiful — our wood floors will completely transformed the space, and we couldn’t be happier.While we were completing the order forms, the owner, Dennis, came by to personally thank us for trusting them with our flooring needs and asked if there was anything else they could do for us. I shared the great service we had received and thanked him for checking on us. As a thoughtful gift, he handed me a cleaning solution for our new flooring, which we truly appreciated.If you’re looking for someone knowledgeable, professional, and genuinely committed to customer satisfaction, I highly recommend Stacey!
Really great people to work with at Palmetto Carpet and Flooring. From start to finish, including installation. Super professionals that know what they are doing!
Our experience began with having the rep come to our place and bring samples to try to match existing flooring. She brought several samples and helped us choose wisely. Soon after we were booked for an installation date. They showed up on time as promised. The attention to detail is remarkable. The way the installed diagonal flooring meets the diagonal in the existing flooring is above and beyond. It is seamless and nobody would know the two jobs had been done years apart. The installation man was very particular and exacting in his standards as you would want for a job being done on your property. He even decided to change the thresholds to create a better look. We were out of state so they sent us pictures each step of the way. Some of the sawdust fell onto a neighbor’s deck and they sent a clean up crew to appease him. I cannot recommend them more highly. Superior work with an excellent outcome!
Stacy is fantastic to work with!Told her exactly what i wanted and it was done! She knows her merchandise
When I decided it was time for a stair runner for my townhome steps, I stopped into Palmetto Carpet and Floor Coverings. Traci was wonderful to work with and, with little pressure, she helped me pick out a patterned runner perfect for my space. From the template process to the carpet order, binding and install, all went smoothly working with Traci and her team. I am very happy with how it turned out and will use them again for future flooring projects. I highly recommend them if you are in need of the same.
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