Business ProfileFlooring Contractors in Nanaimo, British Columbia
Nova Wood Floors
Nova Wood Floors has specialized in hardwood flooring in Nanaimo since January 1990. It serves mid Vancouver Island, from Comox to Duncan to Port Alberni.
Featured Flooring Contractors in Your Area
Compare a few featured businesses in this area.
Business Highlights
- Nova Wood Floors is owned and operated by Tylan Chang and the Tait family.
- Nova Wood Floors says its owners and employees perform all work, without subcontractors.
- Nova Wood Floors says it carries full WCB and liability insurance.
Service Area
Mid Vancouver Island: Comox, Duncan and Port Alberni; based in Nanaimo.
Public local listing. Nova Wood Floors is one of 12 flooring contractors ProsGrade lists in Nanaimo, British Columbia.
Listing details
6 services listed, including Custom hardwood installation, Hardwood floor sanding and finishing and Hardwood floor repairs and additions. Open Monday to Saturday. 15 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Nova Wood Floors compares with the other 11 flooring contractors on ProsGrade in Nanaimo, using public Google ratings and review counts.
- One of 12 Nanaimo flooring contractors on ProsGrade.
Services Covered
6 services- Custom hardwood installationBorders, medallions and mixed media.
- Hardwood floor sanding and finishingNew and existing floors; Glitsa finishes.
- Hardwood floor repairs and additionsDamaged flooring and additions to existing wood floors.
- Hardwood flooringUnfinished hardwood specialty; prefinished hardwood also carried.
- Wood floor stainsStandard pre-mixed and custom stains.
- Wood floor care productsWood floor mops and wool-felt furniture protectors.
Reviews
What customers say
Customers praise the workmanship and the appearance of finished floors. One customer says Tylan kept them informed from the first walkthrough and estimate. Two customers also report unfinished work: one describes gaps at a transition after a promised return visit, while another says trim and transition pieces remained undone despite repeated promises to return.
Customer Reviews
Heart Centred Space
We were very excited to get our new flooring. They did a nice job, until they did not complete it. We are left with gaps at the transition to the new flooring. He said he would return to complete the job in 2 weeks - it has been about 4 months and they are not finished. Take a look at the pictures to verify. If you paid for a flooring job, would you think this is finished? Looking for someone to finish this job… any suggestions folks?
Joan Roszmann
Nova Wood Floors installed Quebec maple in the entire upstairs of our house and we are thrilled with the result. Excellent workmanship by owner Tylan and his team, every detail attended to and all expectations met. Tylan kept us informed from the first walk through and estimate of what this project would entail and it all went as expected. No surprises! This is a trustworthy company with excellent craftsmanship. Highly recommend.
Michael Vinsky
Tylan installed hardwood floors in our family room. After he completed the floors he said he would be back within a couple of weeks to install the trim and transition pieces. Sadly This never happened. Our first attempt to contact him after not hearing back was ignored. Numerous other request to finish the jog were met with "next week" or "I'll get there soon". After over 2 months of not returned texts or empty promises of returning to finish the job we are now forced to find another solution as he never finished the work he was paid for and promised to finish. What made this worse was his demeanour which was unapologetic and flippant.
Write a Review
Share your experience with this business. Reviews are moderated before they appear publicly.
Frequently Asked Questions
Does Nova Wood Floors offer in-home consultations and estimates?
It offers in-home consultations and free estimates within 20 km of Nanaimo. For estimates requiring travel beyond that distance, it charges a fuel fee, credited on the final invoice when the work is completed.
Does Nova Wood Floors have a showroom?
It has a showroom with salespeople who help customers with flooring decisions.