Business ProfileFlooring Contractors in Raleigh, North Carolina
Preferred Flooring & Tile
Preferred Flooring & Tile
Preferred Flooring & Tile is a Raleigh flooring showroom that provides installation services and has served the region since 1996. It uses its own installation team.
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Business Highlights
- It is a family-owned flooring store.
- It is locally owned and operated.
- Owner Scott Baize has over 28 years of industry experience.
Service Area
Wake, Orange and Chatham counties; Raleigh, Cary, Apex, Wake Forest, Durham, Chapel Hill, Hillsborough and Pittsboro.
Active Business Listing
Preferred Flooring & Tile is one of 12 flooring contractors ProsGrade lists in Raleigh, North Carolina.
Active
Public local listing
Listing details
4 services listed, including Flooring installation, Hardwood refinishing and In-home estimates. Open weekdays, closed on weekends. 62 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Preferred Flooring & Tile compares with the other 11 flooring contractors on ProsGrade in Raleigh, using public Google ratings and review counts.
- One of 12 Raleigh flooring contractors on ProsGrade.
Services Covered
4 services- Flooring installationHardwood, luxury vinyl plank, carpet, tile, stair runners and gym floors
- Hardwood refinishingSanding, staining and refinishing existing hardwoods
- In-home estimatesHome measurements and project quotes
- Design consultationShowroom guidance on color, texture and finish
Reviews
What customers say
Customers praise the installation work and finished floors. One reviewer also noted clear communication and an on-schedule hardwood installation.
Customer Reviews
Jody Mahoney
We had a GREAT experience with Preferred Flooring & Tile. We worked with this company a few years ago on a laminate “wood” floor install for our bonus room that was flawless, we still love it. This time, we worked with Scott on a carpet install for our entire 2nd floor, and it was easy & efficient. From coming in and selecting our carpet color & pile (a process I dreaded, thinking it would be overwhelming) to scheduling delivery at our convenience around scheduled travel, etc., it was a good experience. Scott showed us a couple of carpet options, we liked the color and how it felt under foot, and he made us feel confident about our choice (not like we should consider other options or were missing something). The delivery was flawless. The team of guys were super coordinated, moved all of our furniture as needed and even took photos so they could move it back perfectly. We were impressed at how easy they made it seem. This is where we’ll go for all of our flooring needs!
Dennis Nikolov
I had a great experience from start to finish! David was helpful and informative and the carpet installers did a great job. I am happy and satisfied with my choice and the final result.
Linda Bond
Awesome company to work with. Installers Roman and helper did a wonderful job refining my existing hardwood floors and adding new hardwoods to living room.
Everything was cleaned up when they were finished.
Would highly recommend for your flooring needs.
Eric Panian
Scott and his team did excellent work installing hardwoods in our master bedroom. They communicated with us well throughout the process and completed the work as scheduled. We're very happy with the finished product. We'd use them again and highly recommend them!
Pattie Moore-Boyette
From the first time I stepped into the store I have received one on one attention to ensure that my complex bathroom tile project and new floors in the bedroom and den were done perfectly. Tom is an excellent project manager and has been very patient and persistent at addressing the many quirks in my house - to address before the job could be completed. The rest of team- Scott, James and Pat took great care helping me select the right products as well as keeping me informed of the scheduling etc. Their tile and floor teams took great care in doing the jobs right and were very respectful of my property and me. I would highly recommend Preferred Flooring!! More importantly, I would call them again for flooring and tile work at my home. Excellent craftsmen ship as well as superb customer service!!
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Frequently Asked Questions
How many pieces of furniture will Preferred Flooring & Tile move?
The company says its team can move up to three mid-sized pieces of furniture per room. It does not move heavy appliances, antiques, grandfather clocks, aquariums, pool tables, waterbeds, safes, gym equipment or grand pianos; extra charges may apply for excessive or heavy furniture or items requiring disassembly.
Does Preferred Flooring & Tile disconnect water, electrical or gas lines?
No. It does not handle disconnection or reconnection of those lines and recommends having a certified plumber, electrician or contractor manage the work before installation.
Does Preferred Flooring & Tile install flooring in commercial spaces?
It says it typically provides flooring installation only for residential homes.
What product warranty information does Preferred Flooring & Tile provide?
It provides warranty information for its flooring products and gives customers care and warranty instructions when installation is complete.
Does Preferred Flooring & Tile guarantee that floor squeaks will be fixed?
It says its team will try to address squeaks encountered during installation, but it cannot guarantee that all will be eliminated or take responsibility for future squeaks.