Local flooring store and installer supporting residential and commercial projects from product selection to installation. Known for clear communication and careful workmanship.
Customers mention responsive communication, help choosing the right materials for budget and use, and installers who are punctual and tidy. Projects range from single rooms to multi-room and stair installations. The team is described as flexible with scheduling and attentive to details.
Rochester, NY and the surrounding Greater Rochester communities.
Flooring sales and installation for carpet, vinyl plank/LVP, hardwood, laminate, and tile; in-home measurement and estimates; removal and disposal of old flooring; stair and hallway carpeting; guidance on materials and maintenance.
Reviews frequently mention smooth start-to-finish projects, from showroom selection and timely estimates to installation. Customers note clear communication, scheduling flexibility, and installers who work neatly. Several comments highlight guidance on product choices and attention to follow-up when issues arise. Overall sentiment reflects consistent workmanship across multi-room and stair jobs.
We recently had new carpet installed in our 2nd floor. It was a large job that included four bedrooms, two walk-in closets, hallway, and stairs. Grade A Flooring did an outstanding job from start to finish. The owners, Leslie and Aaron, were fantastic to work with. They were prompt, professional, and incredibly flexible with our installation schedule. Their communication was excellent, and their knowledge and guidance made the whole process smooth and stress-free. The quality of the installation exceeded our expectations. We would highly recommend Grade A Flooring and will definitely use them again in the future!
They stand behind their product. I had an issue with a new build that settled after two years. It made a section of the vinyl plank separate but they stand behind their work even if it's two years later. They came and fixed it no problem. They educated us as to why the problem happened and fixed it. We will definitely do business with them again.
Everything about our experience with Grade A flooring was exceptional, from visiting the showroom to pick out our carpet, having the measurement/estimate performed in a timely fashion to the professionalism of the installers. The work is top notch and I will refer all my family and friends to them in the future for any flooring jobs!
Grade A Flooring was great while we were building our new home. Aaron was informative and helped guide us in right direction with several options to meet our needs and budget. The installers were friendly and cleaned up after the job was done. We will never go anywhere else for flooring.
These guys are great! We first had Grade A come install carpet in our living room this past winter, and just had them come again to do our daughter's new playroom and our bedroom. The quality of the carpet is outstanding! We had our daughter's bedroom carpet installed a few years ago by Lowe's and you can totally tell the difference in quality. Not to mention, Grade A is quick in responding to emails and setting up a time to come get the job done. Very professional and pride in their workmanship. I would recommend them to anyone looking to make home improvements to their flooring needs. Thanks again!
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