A local flooring store offering a wide selection of hardwood, engineered wood, and related flooring with hands-on showroom assistance and coordination for measurements and installation.
Clear product explanations, responsive communication, and help from a small, knowledgeable team. Options for both professionally installed and DIY projects, with practical tips to support either path.
Rochester, NY and surrounding Monroe County communities.
Showroom product selection, in-home measuring and estimates, guidance on hardwood and engineered options, advice for DIY installation, coordination with installation crews, delivery scheduling, and related accessories such as stair treads and trim.
Reviews consistently mention attentive customer service and clear product guidance, including pros and cons of different flooring types. Many note fast responses, easy scheduling for measurements, and smooth coordination with installers. Customers also highlight fair pricing and good communication from initial visit through completion.
This is the place to go for hardwood flooring. We were unsure of our plan after visiting a few local outlets until we went to Hardwood Outlet and met Levent. He spent a lot of time with us, even going immediately to our home afterwards (on a Saturday, in a rainstorm) to provide an estimate and make more recommendations. This guy is the real deal, folks! The job turned out great thanks to his team and Levent was on top of it every step of the way. Outstanding service at a reasonable price.
Professional. Brothers helped me with process of staining and installation of cap n treads and risers. Very knowledgeable about flooring. Highly recommended!
Oz and his brother are fantastic! We were impressed with the customer service, knowledge and time Oz spent with us as he informed us about different types of hardwood flooring. He explained pros and cons. When we told him we wanted to install it ourselves he was all for it and gave us lots of tips, which they have gained from being flooring installers. They also let you borrow the nail gun and mallet. The entire experience dealing with them was seamless and very pleasant. HIGHLY RECOMMEND!
We would highly recommend Hardwood Outlet for all of your flooring needs. We originally stopped in to look at vinyl flooring, but Oz showed us comparable options in manufactured hardwood and we were sold! From the day we first stopped into the showroom to full tear-out & installation was about a month. The installation crew was exceptional & had our new floors installed within 3 hours of arriving on install day. Hardwood Outlet is a small, family-owned business that went above and beyond our expectations. We will certainly be back for our future flooring needs. See after & before pics below, Harwood Outlet removed carpeting and Pergo vinyl planks, replacing with Anderson Tuftex Imperial Pecan hardwoods.
Just picked up over 4K sq ft of flooring today from Levent and team at the Hardwood Outlet. This is our second large purchase from them. Incredible communication and follow through. Best in Rochester. Great service along with fair prices.
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